Issue with CSC-SSM-10

[Janardhan Meesala]

HI,

I have ASA 5510 with CSC-SSM-10

ASA 5510 IOS version- 8.4.2 and CSC-SSM-10 IOS version 6.6.1162.

Web  filtering is working fine with respective to my configuration.

From yesterday morning, i was facing issue with the sites like gmail, webmail.

After giving credentials like username and password in the web page, the page is not resonding.

In troubleshooting process, i removed all the acls, class maps  which will direct all the traffic towards the CSC. In this scenario all my mail service sites are opening.

If we apply the these ACLs and Class-Maps, only my mail service sites only affecting.

Please help me to solve this issue.

Thanks and Regards,

Janardhan

[Janardhan Meesala]

HI,

If i removing Https traffic towards to the CSC, my webmail site is working fine. If i pass HTTPS traffic towards CSC for scanning, my webmail site is not going forward after entering my credentials( username and password).

Regards,
Janardhan