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New Member

Issues accessing ASDM on ASA platform

Last night I upgraded our ASA 5510 platforms from 7.0 code to 7.2 code.

I also shipped the new ASDM image to Flash (5.2.3).

this morning I wanted to access the ASDM launcher,so I navigated to https://<address of ASA>. I attemtps to authenticate me to the box, but then I get "Page cannot be displayed".

I can perform a sho disk0 and see both the old ASDM image and the new ASDM image and was curious if this might be causing the problem.

Do I need to delete the old ASDM image?


New Member

Re: Issues accessing ASDM on ASA platform

can you post the output of the following command?

show run http

New Member

Re: Issues accessing ASDM on ASA platform

and also:

sh asdm image

sh flash

sh ver

New Member

Re: Issues accessing ASDM on ASA platform

bhiasaip# sho asdm image

Device Manager image file, disk0:/asdm506.bin

bhiasaip# sh flash

-#- --length-- -----date/time------ path

6 5474304 Dec 31 2002 19:04:50 asa706-k8.bin

7 5823980 Jul 21 2007 03:11:10 asdm506.bin

10 8386560 Mar 26 2008 18:59:00 asa723-k8.bin

11 0 Mar 26 2008 17:30:20 crypto_archive

12 6287244 Mar 27 2008 01:54:48 asdm-523.bin

229367808 bytes available (26058752 bytes used)

bhiasaip# sho ver

Cisco Adaptive Security Appliance Software Version 7.2(3)

Detected an old ASDM version.

You will need to upgrade it before using ASDM.

Compiled on Wed 15-Aug-07 16:08 by builders

System image file is "disk0:/asa723-k8.bin"

Config file at boot was "startup-config"

bhiasaip up 1 day 7 hours

Hardware: ASA5510, 256 MB RAM, CPU Pentium 4 Celeron 1600 MHz

Internal ATA Compact Flash, 256MB

BIOS Flash M50FW080 @ 0xffe00000, 1024KB

Encryption hardware device : Cisco ASA-55x0 on-board accelerator (revision 0x0)

Boot microcode : CNlite-MC-Boot-Cisco-1.2

SSL/IKE microcode: CNlite-MC-IPSEC-Admin-3.03

IPSec microcode : CNlite-MC-IPSECm-MAIN-2.04

0: Ext: Ethernet0/0 : address is 001b.54ab.18f6, irq 9

1: Ext: Ethernet0/1 : address is 001b.54ab.18f7, irq 9

2: Ext: Ethernet0/2 : address is 001b.54ab.18f8, irq 9

3: Ext: Ethernet0/3 : address is 001b.54ab.18f9, irq 9

4: Ext: Management0/0 : address is 001b.54ab.18fa, irq 11

5: Int: Not used : irq 11

6: Int: Not used : irq 5

Licensed features for this platform:

Maximum Physical Interfaces : Unlimited

Maximum VLANs : 50

Inside Hosts : Unlimited

Failover : Disabled

VPN-DES : Enabled

VPN-3DES-AES : Enabled

Security Contexts : 0

GTP/GPRS : Disabled

VPN Peers : 250

WebVPN Peers : 2

This platform has a Base license.

Serial Number: JMX1129L12S

Running Activation Key: xxx

Configuration register is 0x1

Configuration has not been modified since last system restart.


Well those commands answered alot indeed. I noticed at the end of the sho ver that it indicated that "the platform has a bad license". Why would it indicate that?


New Member

Re: Issues accessing ASDM on ASA platform

http server enable

http management

http inside

The inside address is the address of my workstation at the customer site...

Re: Issues accessing ASDM on ASA platform

have you tried booting asa with the new asdm?

asa(config)asdm image flash:filename.bin


Re: Issues accessing ASDM on ASA platform

your asdm can be in flash but if you dont tell the asa to use it, it wont until you instruct it to use it.

New Member

Re: Issues accessing ASDM on ASA platform

that being said, is there any issues with going ahead and using the command you had previously recommended which was:

asdm image flash:asdm-523.bin

and then doing a "wr mem" so that during the next restart, it will reference the correct image?

Thanks again for your assistance.

New Member

Re: Issues accessing ASDM on ASA platform

Have not tried to boot using the new ASDM image. I will have to schedule this to happen at some point, since it guards the customers DMZ and Production networks from the Outside.

Would the command be

asdm image disk0:asdm-523.bin vs. flash??

thanks for your input

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