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not able to connect ASA thru ASDM

gandhi.ganesh
Level 1
Level 1

Hi,

I'm not able to connect ASA thru ASDM from outside n/w the error is

"ASDM is unable to read the configuration from the ASA. please check the

configuration & your connection and then try again by clicking the refresh icon."

but able to connect from inside n/w

1 Accepted Solution

Accepted Solutions

Two things you should try:

Try from another computer that has an older version of the Java client.

OR

Try to uninstall the update that you just installed.

Usually if ASDM doesn't work, it's because of a java update.

HTH,

John

*please rate if helpful*

HTH, John *** Please rate all useful posts ***

View solution in original post

6 Replies 6

John Blakley
VIP Alumni
VIP Alumni

Did you allow your public address into the ASA?

http outside

HTH,

John

HTH, John *** Please rate all useful posts ***

ya all these days it was working, but all of sudden its not working 2day

Have you updated Java recently? Can you access it from a different system?

HTH, John *** Please rate all useful posts ***

yes, i have updated the java 2day only.

below is the version i have now in my pc.

J2SE runtime env 5.0

Java(TM)6 update 11

Java(TM)6 update 7

Two things you should try:

Try from another computer that has an older version of the Java client.

OR

Try to uninstall the update that you just installed.

Usually if ASDM doesn't work, it's because of a java update.

HTH,

John

*please rate if helpful*

HTH, John *** Please rate all useful posts ***

John,

Its working

I have uninstalled the update

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