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Opening ports for Kaspersky MDM Server

We are setting up Kaspersky to use mobile devices and they request we open 9799, 9899, and 400. I opened those ports on the ASA 5510 but they are still saying closed. One person said we need to set up a NAT outside and then open the ports up under their. Anybody have any idea why these ports still say closed when I run a port test?

Thanks

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