Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

password recovery

Hi all,

In ASA 5520, show module shows

Mod Status             Data Plane Status     Compatibility

--- ------------------ --------------------- -------------

  0 Up Sys             Not Applicable       

  1 Up                 Up                   

!

since the customer forgot the password to enter the IPS module, we forced to reset the password. When i entered the cmd

ASA2# hw-module module 1 password-reset

Reset the password on module in slot 1? [confirm]

The SSM application version does not support password reset

Failed to reset the password on the module in slot 1

!

the image is

Mod MAC Address Range                 Hw Version   Fw Version   Sw Version   

--- --------------------------------- ------------ ------------ ---------------

  0 0022.553e.ce75 to 0022.553e.ce79  2.0          1.0(11)4     8.0(5)

  1 0015.c695.d25a to 0015.c695.d25a  1.0          1.0(10)0     5.0(2)S152.0 

!

As per the readme.txt for the upgrade, we need mimimum 5.1 but the current is 5.0.

How can we reset the password with the current image running.

Thx

samy

  • Firewalling
Everyone's tags (4)
1 REPLY
Cisco Employee

password recovery

Here is the only way to recover password if you are running version 5.0:

http://www.cisco.com/en/US/docs/security/ips/5.0/configuration/guide/idm/dmts.html#wp147543

316
Views
0
Helpful
1
Replies