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New Member

PIX 515E reboot loop in (or before?) load helper

Hi,

We got a few 515E sent far away recently. They were running 7.0(4) without any problems here, however once they arrived at their final destination two of them did not boot and stayed in reboot loop. It looks like

CISCO SYSTEMS PIX FIREWALL

Embedded BIOS Version 4.3.207 01/02/02 16:12:22.73

Compiled by morlee

128 MB RAM

PCI Device Table.

Bus Dev Func VendID DevID Class Irq

00 00 00 8086 7192 Host Bridge

00 07 00 8086 7110 ISA Bridge

00 07 01 8086 7111 IDE Controller

00 07 02 8086 7112 Serial Bus 9

00 07 03 8086 7113 PCI Bridge

00 0D 00 8086 1209 Ethernet 11

00 0E 00 8086 1209 Ethernet 10

00 11 00 14E4 5823 Co-Processor 11

00 13 00 8086 B154 PCI-to-PCI Bridge

01 04 00 8086 1229 Ethernet 11

01 05 00 8086 1229 Ethernet 10

01 06 00 8086 1229 Ethernet 9

01 07 00 8086 1229 Ethernet 5

Cisco Secure PIX Firewall BIOS (4.2) #0: Mon Dec 31 08:34:35 PST 2001

Platform PIX-515E

System Flash=E28F128J3 @ 0xfff00000

Use BREAK or ESC to interrupt flash boot.

Use SPACE to begin flash boot immediately.

Flash boot in 10 seconds.Reading 123392 bytes of image from flash.

CISCO SYSTEMS PIX FIREWALL

Embedded BIOS Version 4.3.207 01/02/02 16:12:22.73

Compiled by morlee

128 MB RAM

etc.

There are no problems with downloading image from ROM monitor mode and running it. Flash seems to be OK as well, it is accessible, it can be formatted, new image can be written and it stays there. So I assume there is some problem with load helper.

Inside the firewalls look OK, there are no visible mechanical defects.

What seemd to be strange, only two units of many got this problem. Not less, not more. It does not matter actually, although it is a kind of a mistery.

I am seeking an advise -- what could be done to fix it. I am under impression something is wrong with ROM, although I can be wrong.

No, we do not have a service contract on them. Do not ask why, I am not one, who made this decision.

Thank you,

Pavel

2 REPLIES
Gold

Re: PIX 515E reboot loop in (or before?) load helper

maybe they got banged up during shipping.. just b/c you can't visually see a problem, doesn't mean there isn't one.

got smartnet?

New Member

Re: PIX 515E reboot loop in (or before?) load helper

No smartnet (not my decision), otherwise I would open TAC case instead of bugging people here.

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