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PIX 515E restarting every 15 minutes

hashng
Level 1
Level 1

hello Netpro,

I have a pix in a customer and it keeps restarting every 15 min-17 mins , I brought another 515E and install there with the same configuration but it keeps rebooting also.

Does anyone has any idea on this?

TIA

Hash

QA-FW> sh ver

Cisco PIX Firewall Version 6.3(4)

Cisco PIX Device Manager Version 3.0(2)

Compiled on Fri 02-Jul-04 00:07 by morlee

QA-FW up 1 min 52 secs

Hardware: PIX-515E, 32 MB RAM, CPU Pentium II 433 MHz

Flash E28F128J3 @ 0x300, 16MB

BIOS Flash AM29F400B @ 0xfffd8000, 32KB

0: ethernet0: address is 0012.daf1.4e59, irq 10

1: ethernet1: address is 0012.daf1.4e5a, irq 11

2: ethernet2: address is 000e.0c66.6e03, irq 11

Licensed Features:

Failover: Disabled

VPN-DES: Enabled

VPN-3DES-AES: Disabled

Maximum Physical Interfaces: 3

Maximum Interfaces: 5

Cut-through Proxy: Enabled

Guards: Enabled

URL-filtering: Enabled

Inside Hosts: Unlimited

Throughput: Unlimited

IKE peers: Unlimited

This PIX has a Restricted (R) license.

Serial Number: xxx)

Running Activation Key: xxx

Configuration has not been modified since last system restart.

sh crash

: Saved_Crash

Thread Name: isakmp_receiver (Old pc 0x003dc3ed ebp 0x00fcbb10)

Traceback:

0: 0022ca01

1: 0023f30d

2: 00219af2

3: 00103725

4: 00000000

vector 0x0000000e (page fault)

edi 0x00000001

esi 0x0106f514

ebp 0x00fcbb20

esp 0x00fcbae0

ebx 0x0108d024

edx 0x0000408f

ecx 0x00805de8

eax 0x00000000

error code 0x00000002

eip 0x0022abf3

cs 0x00000008

eflags 0x123456cd

CR2 0x00000008

Stack dump: base:0x00fc9cbc size:8192, active:604

0x00fcbcb8: 0x00000000

0x00fcbcb4: 0x00219844

0x00fcbcb0-0x00fcbcac: 0x00000000

0x00fcbca8-0x00fcbc8c: 0x12345678

0x00fcbc88: 0x00000000

0x00fcbc84: 0x00103725

0x00fcbc80: 0x00fcbcac

0x00fcbc7c-0x00fcbc74: 0x00000000

0x00fcbc70: 0x00000001

0x00fcbc6c-0x00fcbc68: 0x12345678

0x00fcbc64: 0x7292ff54

0x00fcbc60: 0x01f40002

0x00fcbc5c: 0x00000010

0x00fcbc58: 0x00000000

0x00fcbc54: 0x00577d80

0x00fcbc50-0x00fcbc48: 0x00000000

0x00fcbc44: 0x00000001

0x00fcbc40-0x00fcbc38: 0x00000000

0x00fcbc34: 0x00fcbc70

0x00fcbc30-0x00fcbc24: 0x12345678

0x00fcbc20-0x00fcbc18: 0x00000000

0x00fcbc14: 0x00577d80

0x00fcbc10: 0x815db70a

0x00fcbc0c: 0x7292ff54

0x00fcbc08: 0x00805c80

0x00fcbc04: 0x00219af2

1 Reply 1

JORGE RODRIGUEZ
Level 10
Level 10

you are running 6.3(4) which reports several bug cases based on various conditions fixed in versions 6.3(5)

This crash has similarities with bug

report#CSCsb50996

isakmp stress test causes reload with Thread Name: isakmp_receiver

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsb50996&cco_product=PIX+Firewall&fset=&swver=6.3&keyw=&target=4&train=

Jorge Rodriguez
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