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Polycom VSX5000e through ASA 5510

All -

I have a Polycom VSX5000e located on an internal segment located behind an ASA5510. I have a static address translation for the video device. When an external video endpoint 'calls' our device (IP/H.323 and not SIP) we get ringing indication, but when we try to answer - it doesn't complete the connection.

I think we have a broken ASA config. Would anyone care to share a known working config for the ASA with the pertinent info?

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Anonymous
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Re: Polycom VSX5000e through ASA 5510

Disable the following protocols using the command "no fixup protocol h323 h225 1720" and "no fixup protocol h323 ras 1718-1719" . This has the done the trick for me on my PIX firewall.

Community Member

Re: Polycom VSX5000e through ASA 5510

This helped me out. Thanks for the post.

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