10-28-2009 10:19 AM - edited 03-11-2019 09:33 AM
We are having an issue with video calls dropping after 2 hours. This involves the Polycom VSX and our 525 PIX 7.2.1, Here are bits of the config, any suggestions would be apprrciated.
timeout xlate 2:00:00
timeout conn 1:00:00 half-closed 0:30:00 udp 0:30:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 10:00:00 h225 10:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:30:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout uauth 0:05:00 absolute
policy-map global_policy
class inspection_default
inspect dns migrated_dns_map_1
inspect ftp
inspect http
inspect ils
inspect netbios
inspect rsh
inspect rtsp
inspect skinny
inspect sqlnet
inspect sunrpc
inspect tftp
inspect xdmcp
inspect h323 ras
class class_sip_udp
inspect sip
10-28-2009 10:21 AM
I did try changing the timeout xlate 2:00:00 to 3:00:00, the problem continues.
10-29-2009 03:02 AM
One think to check is the polycom unit itself as I can remmber that there was 'max call timer'(or something along those lines)on the ones we used and that needed to be extended from the defaults (which was 2 hours). We also altered the firewall timeouts as well.
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