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Step-by-Step Configuration and Troubleshooting Best Practices for the NGFW, NGIPS and AMP Technologies A Visual Guide to the Cisco Firepower Threat Defense (FTD)
Community Member

"Lost connection to Firewall" message in ASDM Device Dashboard and Firewall Dashboard

Question: I see this message for CPU,MEMORY,TRAFFIC,INTERFACE Stats.Any ideas ?Eveything is working except I see this message.

It has ASA 5540 VER 8.2 and ASDM 6.2

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: "Lost connection to Firewall" message in ASDM Device Dashboa

This is probably bug CSCta49088.

Did you try to reload the ASA?

you might need to open a TAC case so they can provide you with an image that fixes it.

I hope it helps.

PK

2 REPLIES
Cisco Employee

Re: "Lost connection to Firewall" message in ASDM Device Dashboa

This is probably bug CSCta49088.

Did you try to reload the ASA?

you might need to open a TAC case so they can provide you with an image that fixes it.

I hope it helps.

PK

Community Member

Hi. I had this problem too

Hi. I had this problem too.

Solution:

Disabling "Top 200 Host" in "Firewall Dashboard"

for disabling this, go to: Configuration> Firewall>Threat Detection

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