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RDP disconnection is facing in ASA 5520 firewall with SSM module

HI ,

I have a ASA 5520 with SSM module installed. Users are facing RDP disconnection in every 10mins while accessing from one nw to another via ASA.

Can anybody tell what could be the reason. ASA firmware version is 8.0.3

1 REPLY
Anonymous
N/A

Re: RDP disconnection is facing in ASA 5520 firewall with SSM mo

A user can access a Microsoft Windows Small Business Server 2003 computer by using a Remote Web Workplace (RWW) from any places except one office. When he try to access the SBS 2003 computer from the office, he receive the following error message:

"The client could not connect to the remote computer. Remote connections might not be enabled or the computer might be too busy to accept new connections. It is also possible that network problems are preventing your connection. Please try connecting again later. If the problem continues to occur, contact your administrator."

CAUSE:

There is a Cisco firewall in the office blocking the Transmission Control Protocol (TCP) port 4125 for inbound and outbound.

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