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Step-by-Step Configuration and Troubleshooting Best Practices for the NGFW, NGIPS and AMP Technologies A Visual Guide to the Cisco Firepower Threat Defense (FTD)
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Remote assistance with vpn ip pool

In our network we want to use remote assistance with those who connect through VPN for troubleshooting. We can currently use Remote desktop on these clients, but Remote assistance comes back with unreachable errors.

What else needs to be configured on our PIX 515r?

thanks

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