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Step-by-Step Configuration and Troubleshooting Best Practices for the NGFW, NGIPS and AMP Technologies A Visual Guide to the Cisco Firepower Threat Defense (FTD)
Community Member

Troubleshoot (Urgent)

Hi, We have two sites which are connected via IP Sec VPN STS Tunnel and yesterday it was working fine. Today we are experencing few issues like when we connect with Remote Server through RDC then after some time the session gets disconnected and same issue facing in Remote FTP.

Can anyone help us which of the steps need to be required in this regard as I have to troubleshoot ASAP. Thanks

1 REPLY
dwc
Community Member

Re: Troubleshoot (Urgent)

Hi Ray,

Since IPSec is only as reliable as your external connection, I would start with looking at a traceroute between the two sites.

Are there drops or very high response times?

If this connection terminates on a router serial interface, does a show interface on either side show a high number of drops or interface resets?

Dave

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