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Troubleshooting ASA spontaneous reboot

ASA5510 8.0.3 rebooted itself yesterday. What could be the cause and how can I troubleshoot it?

5 REPLIES
New Member

Re: Troubleshooting ASA spontaneous reboot

Is the ASA connected to a battery backup? Did you have any power outage?

do a

"show crashinfo"

and see if your asa crash and rebooted itself.

Green

Re: Troubleshooting ASA spontaneous reboot

No power outage, but I do have a pretty lenghty show crash. Sending it to TAC, thanks for your help.

New Member

Re: Troubleshooting ASA spontaneous reboot

I've seen this happen with certain inspect statements, such as smtp inspect.

Green

Re: Troubleshooting ASA spontaneous reboot

It was a bug with DTLS.

New Member

Re: Troubleshooting ASA spontaneous reboot

What version were you using and what TAC recommended? Did they have a BUG fix for it? What is the BUG ID? Would like to know incase I get this issue.

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