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unable to access asdm of cisco 5520 using windows7

Hi all,

I am unable to access the asdm of my cisco5520 running asa ver 8.2(5) and asdm 6.4(7).

My win7 pc is installed with java 7 update 51.

My previous pc also running win7 has no problem accessing the asdm. But i can't remember the java version.

No changes made on my cisco5520.

Pls advise. TIA!

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

unable to access asdm of cisco 5520 using windows7

Hello Don

You need to downgrade your java version to 6 to make this working as ASDM 6.4 is not compatible with java version 7 update 51.

Kindly refer this link for ASDM compatibility with java .

http://www.cisco.com/en/US/docs/security/asa/asa84/asdm64/release/notes/asdmrn64.html

Let me know if you still sees this issue.

regards

Gaurav

2 REPLIES
New Member

unable to access asdm of cisco 5520 using windows7

Hello Don

You need to downgrade your java version to 6 to make this working as ASDM 6.4 is not compatible with java version 7 update 51.

Kindly refer this link for ASDM compatibility with java .

http://www.cisco.com/en/US/docs/security/asa/asa84/asdm64/release/notes/asdmrn64.html

Let me know if you still sees this issue.

regards

Gaurav

unable to access asdm of cisco 5520 using windows7

Alternatively, you can go into your java control panel and downgrade the security level from the default "high" to "medium".  As of 1.7u51 Oracle has implemented their threatened policy change to denying unsigned code by default, and the Cisco ASDM code is currently unsigned.

I've had OK results with Java 1.7 on various versions of ASDM, as long as I stick to 32-bit runtimes.   64-bit doesn't work for me yet.

--- Jim Leinweber, WI State Lab of Hygiene

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