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Unable to connect to ASA 5505 console port

Hi All, I am trying to configure an ASA 5505 firewall. I am unable to connect to the console port. Could someone help me on this issue? I tired conencting through the serial port connected to my laptop, It's running windows 7 OS and i downloaded Putty and hyperterminal and both didn't work. Is there any way i can reslove this issue?

2 REPLIES
Community Member

Unable to connect to ASA 5505 console port

Hi,

Make sure you have  the right  Serial port in picked in Putty.

Go to control Panel and check in device manager.

Best Regards,

Re: Unable to connect to ASA 5505 console port

Hi,

Did you use a serial-to-USB adapter? How about using another PC?

Sent from Cisco Technical Support iPad App

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