Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

VPN Client Settings disappear

I wonder has anyone experienced the above. The symptoms are that the VPN entry remains but the Host and Group Authentication credentials are blank. This has now happened to 2 users, on eusning Vista, One XP. The XP version is 5.0.00.0340.

2 ACCEPTED SOLUTIONS

Accepted Solutions

Re: VPN Client Settings disappear

I have had loads of issues with ver 5.x of the cisco client. I have had to down grade a number of machines. 4.8 is the most stable lastest version I have used. I have rolled this out to 2500 machines with no issues.

HTH>

Cisco Employee

Re: VPN Client Settings disappear

Hello Alan,

Your symptoms closely match Bug ID CSCsa74320.

Please refer the below release notes for details:

http://www.cisco.com/en/US/docs/security/vpn_client/cisco_vpn_client/vpn_client48/release/notes/48client.html

You can also look at the bug details and fix using the below URL:

http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs

Regards,

Arul

** Please rate if it helps **

8 REPLIES

Re: VPN Client Settings disappear

Downgrade to 4.8

HTH>

New Member

Re: VPN Client Settings disappear

Andrew thanks your reply, is your advice based on experience of this issue? Is it a known bug?

Re: VPN Client Settings disappear

I have had loads of issues with ver 5.x of the cisco client. I have had to down grade a number of machines. 4.8 is the most stable lastest version I have used. I have rolled this out to 2500 machines with no issues.

HTH>

New Member

Re: VPN Client Settings disappear

Where can I get the 4.8 client? The only client that came on the CD is 5.0.01.0600 ( new ASA 5505 ).

Cisco Employee

Re: VPN Client Settings disappear

Hi,

You can download the 4.8 VPN Client from the below URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/windows

Regards,

Arul

Pls rate if it helps

New Member

Re: VPN Client Settings disappear

That link says there are no windows downloads.

Cisco Employee

Re: VPN Client Settings disappear

Hello Clarke,

Make sure that you are logging with the right credentials, meaning the one that is authorized to download 3DES Encryption Software.

I can see the files from the URL that I had posted earlier. Also, you can try going to the below URL and accessing the software from there.

http://www.cisco.com/kobayashi/sw-center/vpn/client/index.shtml

Regards,

Arul

** Please rate if it helps **

Cisco Employee

Re: VPN Client Settings disappear

Hello Alan,

Your symptoms closely match Bug ID CSCsa74320.

Please refer the below release notes for details:

http://www.cisco.com/en/US/docs/security/vpn_client/cisco_vpn_client/vpn_client48/release/notes/48client.html

You can also look at the bug details and fix using the below URL:

http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs

Regards,

Arul

** Please rate if it helps **

511
Views
0
Helpful
8
Replies
CreatePlease to create content