We have a cisco asa 5505 on which we have setup a group VPN. The VPN connections from all cisco vpn clients works fine except one.
The keep getting the below error
"Secure VPN Connection terminated locally by the client.
Reason 412: The remote peer is no longer responding.
Not sure why only one client won't be able to connect. The version we are using is 5.0.02 for VPN client.
What opperating system is the PC running? Is it 32 bit or 64 bit OS?
These are jsut a few more questions to answer to allow us to help you.
Yes, Mvsheik advise is good, also you can run debugs on the ASA to check if the traffic is reaching the ASA.
I know this is basic but confirm on the client you are placing the right tunnel group and pre-shared key ( if used)
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was it working at all ? or it just stopped working was working earlier?
If it never worked then you might want to check there is on firwalling on the PC or any software that might prohibit the vpn client to establish a tunnel.
Also, please check the profile(.pcf) file. compare it with other PC's and ensure all the details are the same.Also check basic routing (default gateway) and all is configured properly
Firewall is turned off. Ran wireshark but could only see below packet for the destination (highlighted in blue)
I reinstalled the client but it doesnt help. it was working before. VPN works fine with other machines.
Do you see any packets getting into the ASA?
Please run the debugs.