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Created by
frieslandcampin a
in Smart Net Total Care Portal and Collector Discussions
04-22-2024
09:02 AM
04-22-2024
09:02 AM
I have registered for SNTC Portal , inorder to get access to cisco PAI services but still unable to get access.SNTC Portal always redirects to New registration page.
Even if i try to register again...
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Created by
willa-knight
in Smart Net Total Care Portal and Collector Discussions
04-12-2024
06:09 AM
04-12-2024
06:09 AM
I was granted additional access to the Customer Administration role on 4/10/24. I just checked the account and none of the options have changed in my profile, i.e. cannot see Upload Template option o...
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Created by
kihansen
in Smart Net Total Care Portal and Collector Discussions
04-08-2024
10:54 AM
04-08-2024
10:54 AM
My customer is having issue removing and adding users even though he has admin access. Can someone please help? See below for detail.
I thought I was an administrator within the service...
- Tags:
- @support
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Created by
vivarock12
in Smart Net Total Care Portal and Collector Discussions
04-08-2024
03:26 PM
04-08-2024
03:26 PM
Hola,
the client is having SNTC looping when they enter to the SNTC portal to generate the Token for the CSCP.
between this page and
what can be done in this case.
Saludos,
Gerard...
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Created by
john.schroeder
in Smart Net Total Care Portal and Collector Discussions
03-26-2024
05:05 PM
03-26-2024
05:05 PM
SmartNet portal doesn't show any of our assets and keeps giving the following error. Information Temporary issue. Support team has been notified.
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Created by
shaneAnon
in Smart Net Total Care Portal and Collector Discussions
03-18-2024
12:51 PM
03-18-2024
12:51 PM
When I try at access the SNTC portal thru Firefox or Edge, it takes me to the page momentarily and then loops me back to the registration page. I have had my account approved since MAR 15th. Any assi...
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Created by
jardelalmeida
in Smart Net Total Care Portal and Collector Discussions
03-12-2024
01:35 PM
03-12-2024
01:35 PM
Sirs, I was able to view some information on the portal, but I'm getting the error Entitlement file generation failed. Please try again. If the issue per:
Could you help me identify what it would ...
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Other Smart Net Total Care
Created by
NestleAM
in Smart Net Total Care Portal and Collector Discussions
03-11-2024
12:27 AM
03-11-2024
12:27 AM
Hello, Is there a way to group devices in CSPC? For example, we have a network devices and a group of Data Center devices. I would like to group all the data center devices into a separate group for...
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Created by
jonathanmcglade
in Smart Net Total Care Portal and Collector Discussions
03-12-2024
04:38 AM
03-12-2024
04:38 AM
Hi, I've tried to register for the SNTC portal, but I just get the following: I've tried in multiple browsers, without any success. How do I troubleshoot this further as I'm looking access to ...
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Created by
joandwifi
in Smart Net Total Care Portal and Collector Discussions
02-21-2024
08:43 AM
02-21-2024
08:43 AM
I need to access my client's SNTC portal, but when registering, it mentions that my user is already associated with another portal. Can't I have two accesses? And how do I cancel my company's access...
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