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Comment résoudre un problème de renvoie vers un n° externe?

Bonjour à tous,

Je viens de paramètrer un UC540 chez un client, et j'ai un soucis que je ne parviens pas à résoudre.

- J'effectue un renvoi vers un numéro externe (type 06, 07, ...) depuis un poste , appelons le n°1 (SPA509G)

- Depuis un autre poste interne (n°2) j'appelle n°1.

- le renvoie passe correctement.

- Depuis un poste externe (mon portable) j'appelle n°1.

- le renvoie échoue, une opératrice de SFR m'indique que le numéro demandé n'existe pas.

J'ai effectué un "debug isdn q931" sur ce dernier test:

003159: Jul 17 08:24:43.151: %LINK-3-UPDOWN: Interface BRI0/1/0, changed state to up

003160: Jul 17 08:24:43.343: ISDN BR0/1/0 Q931: RX <- SETUP pd = 8  callref = 0x2B

        Sending Complete

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0x89

                Exclusive, B1

        Calling Party Number i = 0x2183, '6XXXXX277'

                Plan:ISDN, Type:National

        Called Party Number i = 0xA1, '4XXXXX078'

                Plan:ISDN, Type:National

003161: Jul 17 08:24:43.371: ISDN BR0/1/1 Q931: Applying typeplan for sw-type 0x1 is 0x2 0x1, Calling num 006XXXXX277

003162: Jul 17 08:24:43.371: ISDN BR0/1/1 Q931: Applying typeplan for sw-type 0x1 is 0x2 0x1, Called num 06XXXXX492

003163: Jul 17 08:24:43.375: ISDN BR0/1/0 Q931: TX -> CALL_PROC pd = 8  callref = 0xAB

        Channel ID i = 0x89

                Exclusive, B1

003164: Jul 17 08:24:43.375: ISDN BR0/1/1 **ERROR**: handle_l2d_srq_mail: Layer 1 inactive

003165: Jul 17 08:24:43.427: %LINK-3-UPDOWN: Interface BRI0/1/1, changed state to up

003166: Jul 17 08:24:44.371: ISDN BR0/1/0 Q931: TX -> CALL_PROC pd = 8  callref = 0xAB

        Channel ID i = 0x89

                Exclusive, B1

003167: Jul 17 08:24:44.399: ISDN BR0/1/1 Q931: Sending SETUP  callref = 0x006F callID = 0x80EE switch = basic-net3 interface = User

003168: Jul 17 08:24:44.399: ISDN BR0/1/1 Q931: TX -> SETUP pd = 8  callref = 0x6F

        Bearer Capability i = 0x9090A3

                Standard = CCITT

                Transfer Capability = 3.1kHz Audio

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0x89

                Exclusive, B1

        Calling Party Number i = 0x2183, '006XXXXX277'

                Plan:ISDN, Type:National

        Called Party Number i = 0xA1, '06XXXXX492'

                Plan:ISDN, Type:National

        Sending Complete

003169: Jul 17 08:24:44.771: ISDN BR0/1/1 Q931: RX <- CALL_PROC pd = 8  callref = 0xEF

        Channel ID i = 0x89

                Exclusive, B1

003170: Jul 17 08:24:45.259: ISDN BR0/1/1 Q931: RX <- DISCONNECT pd = 8  callref = 0xEF

        Cause i = 0x879C - Invalid number format (incomplete number)

003171: Jul 17 08:24:45.263: ISDN BR0/1/1 Q931: TX -> RELEASE pd = 8  callref = 0x6F

        Cause i = 0x809C - Invalid number format (incomplete number)

003172: Jul 17 08:24:45.459: ISDN BR0/1/1 Q931: RX <- RELEASE_COMP pd = 8  callref = 0xEF

003173: Jul 17 08:24:45.471: ISDN BR0/1/0 Q931: TX -> DISCONNECT pd = 8  callref = 0xAB

        Cause i = 0x809C - Invalid number format (incomplete number)

003174: Jul 17 08:24:45.739: ISDN BR0/1/0 Q931: RX <- RELEASE pd = 8  callref = 0x2B

003175: Jul 17 08:24:45.743: ISDN BR0/1/0 Q931: TX -> RELEASE_COMP pd = 8  callref = 0xAB

003176: Jul 17 08:24:47.467: ISDN BR0/1/1 Q931: Ux_DLRelInd: DL_REL_IND received from L2

003177: Jul 17 08:24:47.835: ISDN BR0/1/0 Q931: Ux_DLRelInd: DL_REL_IND received from L2

003178: Jul 17 08:24:53.391: %MARS_NETCLK-3-CLK_TRANS: Network clock source transitioned from priority 7 to priority 1

003179: Jul 17 08:24:53.695: ISDN BR0/1/0 Q931: L3_ShutDown: Shutting down ISDN Layer 3

003180: Jul 17 08:24:53.747: %LINK-3-UPDOWN: Interface BRI0/1/0, changed state to down

003181: Jul 17 08:24:54.999: ISDN BR0/1/1 Q931: L3_ShutDown: Shutting down ISDN Layer 3

003182: Jul 17 08:24:55.047: %LINK-3-UPDOWN: Interface BRI0/1/1, changed state to down

003183: Jul 17 08:24:55.651: %MARS_NETCLK-3-HOLDOVER: Entering Holdover for Controller BRI0/1/0

UC_540#

Si vous avez une solution, merci d'avance!

1 REPLY
New Member

Comment résoudre un problème de renvoie vers un n° externe?

Problème résolu!

voir ce thread:

https://supportforums.cisco.com/thread/2022205

la solution:

ajouter cette commande sur chaque interface BRI: isdn map address .* plan unknown type unknown

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