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skc
New Member

Cisco 2811 - need help

Hello,

I am new to routers. I have one at work that I need to manage but with no knowledge. I have a Cisco 2811 router and it has been logging that one of its fans is not rotatin. Cisco suggest me to reboot the router to see if it fix the problem - so my first question is: how do you reboot the 2811.

Cisco said if rebooting the router doesn't fix the problem, they will send my a replacement chassis. So, I need step-by-step instruction on what to do if I really have to remove all the cards and put it in the new chassis. How do I save the config file? How do I shutdown the router? How do I reload the config file without having to setup the router from scratch? I need step-by-step help.

Thanks

Kit

2 REPLIES

Re: Cisco 2811 - need help

Reloading the router is most conveniently achieved by switching it off and on. You should not lose any config by this.

Hope this solves your case Kit. Altough helping end users is something we do on this forum you must keep in mind that a lot of us are also making a living out of this.;-) Your case is a typical one in which I would advise to hire someone with the proper knowledge.

Regards,

Leo

Re: Cisco 2811 - need help

Hi Kit,

To reload the router :

1.First do a " write mem " in your router after entering the privilege level

2.You can do a soft reload by giving " reload " from the router# prompt or just by powering and power off the router.

If reboot is not solving the problem , cisco would do a RMA and they would give you a chassis

To do that

1.Copy the configuration file to the flash disk in the router

2.Have a copy of the same in the notepad also just for verification

3.Shut down the router by removing the power

4.Insert the cards that were present in the router in the same slots in the new chassis

5.Insert the flash card to the new chassis that has the IOS and config file

6.Reload the router

7.Copy the configuration file from the flash to the running config

8.Do a write mem

9.Verify the config with your old config

use it for ref:

http://www.cisco.com/en/US/products/ps5854/prod_configuration_guide09186a00802c35d3.html#wp41215

Pls let me know if you require any other details

regards

vanesh k

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