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Webcast-Catalyst9k
Silver

DDR2200 Disable SIP ALG

Hello;

I am attempting to assist a friend who was given a DDR2200 by their ISP, Centurytel.

We are trying to disable the SIP ALG in the gateway but the link is not present when we log into the gateways GUI.

We've tried to get Centurytel to assist us but all they have done is try to update the firmware.

software version v00.00.03.45.4e

hardware version v06

When we show them where the SIP ALG should be located in the GUI when referencing the DDR2200 user manual (pg 63) but they are not able to explain why we cannot see the link and are unable to assist us further.

I need to disable the SIP ALG as it's interfering with a SIP based Audio/Video Chat application my friend uses.

Any assistance would be greatly appreciated?

Thanks in advance.

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Posted by WebUser Matthew Wichlan

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