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Community Member

New to the Cisco World

Hello Community,

I am new to the Cisco world and I need a few tips and go to places. I have been trying to figure this out on my own and after one week of clicking around I need help.

I bought a ASA 5505 recently from newegg.com. Comes with ASA version 7.2. I would like to upgrade to version 8.2 but with my current cisco.com user profile I can't download any software. I read somewhere I need a service license to obtain software, is that correct?

Could you help out a newbie how to navigate the Cisco world? Many thanks in advance.

Jurgen

ps: i am trying to host a IIS/SQL server behind the ASA5505 but ACL keeps telling me in the SysLog access denied. but thats topic for another forum

3 REPLIES
Community Member

Re: New to the Cisco World

You will need to obtain a smartnet contract on the ASA through a Cisco reseller. Along with being able to obtain possibly the finest tech support on earth you will also have access to Cisco's entire suite of switching, routing, security. Trust me - this is money completely well spent as any issue you may have WILL BE RESOLVED.

Community Member

Re: New to the Cisco World

great thank you. just bought

Cisco SMARTnet Premium extended service agreement - 1 year

from CDW.com

Community Member

Re: New to the Cisco World

HI,

Once you have the smartnet contract you can register your devices on cisco.com and then download IOS from IOS upgrade planner and cisco ios navigator tools.

Regards

Dinesh

http://Knowurtech.com

(Good technical articles. Submit your articles and get featured on our website. Send email to articles@knowurtech.com. To know the benefits http://www.knowurtech.com/be_an_expert.html)

HI,

Once you have the smartnet contract you can register your devices on cisco.com and then download IOS from IOS upgrade planner and cisco ios navigator tools.

Regards

Dinesh

http://Knowurtech.com

(Good technical articles. Submit your articles and get featured on our website. Send email to articles@knowurtech.com. To know the benefits http://www.knowurtech.com/be_an_expert.html)

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