Re: voice card not initializing

vinodgasianet · ‎06-01-2006

I have recently got a router - 1751v

and also a voice card - vip2-2fxs

The card is not getting initialized

error showing card not initializing, unknown hardware found in slot1.

is there any patch for the card to be initialized

pls reply

amit-singh · ‎06-01-2006

Hi Vinod,

Please check the IOS version ruuning on the router. I think you are talking about vic-2fxs card.

Please paste the shwo version from your router. I think the IOS version running on your router doesnot support that card.

HTH, please rate if it does.

-amit singh

vinodgasianet · ‎06-02-2006

Hi Amit,

Thank you for ur response

here is the sh tech support details of the router

the card is vic-2fxs

------------------ show version ------------------

Cisco Internetwork Operating System Software

IOS (tm) C1700 Software (C1700-SV8Y-M), Version 12.2(13)T16, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Compiled Thu 14-Apr-05 19:25 by yiyan

Image text-base: 0x80008120, data-base: 0x81190E44

ROM: System Bootstrap, Version 12.2(7r)XM2, RELEASE SOFTWARE (fc1)

ROM: C1700 Software (C1700-SV8Y-M), Version 12.2(13)T16, RELEASE SOFTWARE (fc1)

yourname uptime is 4 minutes

System returned to ROM by power-on

System image file is "flash:c1700-sv8y-mz.122-13.T16.bin"

cisco 1751 (MPC860P) processor (revision 0x400) with 83979K/14325K bytes of memory.

Processor board ID FOC08310YEZ (1669471188), with hardware revision 0000

MPC860P processor: part number 5, mask 2

Bridging software.

X.25 software, Version 3.0.0.

1 FastEthernet/IEEE 802.3 interface(s)

2 Serial(sync/async) network interface(s)

32K bytes of non-volatile configuration memory.

32768K bytes of processor board System flash (Read/Write)

Configuration register is 0x2102

------------------ show diag ------------------

Slot 0:

C1751 1FE VE DV Mainboard Port adapter, 3 ports

Port adapter is analyzed

Port adapter insertion time unknown

EEPROM contents at hardware discovery:

Hardware Revision : 4.0

PCB Serial Number : FOC08310YEZ

Part Number : 73-7241-04

Board Revision : B0

Fab Version : 04

Product Number : Unknown

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF 40 02 4D 41 04 00 C1 8B 46 4F 43 30 38 33

0x10: 31 30 59 45 5A 82 49 1C 49 04 42 42 30 02 04 FF

0x20: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

Packet Voice DSP Module Slot 0:

Hardware Revision : 3.2

Part Number : 73-6726-01

Board Revision : A0

Deviation Number : 0-0

Fab Version : 03

PCB Serial Number : VIC09267FBE

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Processor type : 02

Number of DSP's : 1

DSP memory size(in kwords): 256

Type of DSP : TMS320C549

Product Number : PVDM-256K-4=

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF 40 02 AC 41 03 02 82 49 1A 46 01 42 41 30

0x10: 80 00 00 00 00 02 03 C1 8B 56 49 43 30 39 32 36

0x20: 37 46 42 45 03 00 81 00 00 00 00 04 00 09 02 FF

Packet Voice DSP Module Slot 1:

Not populated

WIC/VIC Slot 0:

Serial 2T (12in1)

Hardware revision 1.0 Board revision D0

Serial number 0024047013 Part number 800-03181-01

FRU Part Number WIC-2T=

Test history 0x00 RMA number 00-00-00

Connector type PCI

EEPROM format version 1

EEPROM contents (hex):

0x20: 01 12 01 00 01 6E ED A5 50 0C 6D 01 00 00 00 00

0x30: 68 00 00 00 00 10 12 00 FF FF FF FF FF FF FF FF

can u pls help....