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New Member

1131AG and radio reset code 46

Hello,

I have a problem with one of our 1131AG AP,  B/G radio go down:

show controller dot11Radio 0:

(...)

Last radio reset code: 46

Radio resets - total:2946 retries:0 failed:0

Reset Stats: Start Cnt: 2742, Recovery: Cnt 33, Last Ret: 20, Fails: 0, Recvry Status: Stalled NO, In Prog NO

   Code/Count: 37/00025 46/02851 51/00005 54/00030

   Code/Count: 62/00001 67/00001 71/00033

Although I was not able to find any information about this reset code in Cisco documents (maybe someone knows where I find it?).

What is the reset code 46?

What can i do?

Thank in advance for any help.

Gael.

Everyone's tags (6)
10 REPLIES
Hall of Fame Super Gold

1131AG and radio reset code 46

Can you post the "sh log" and "sh ip int brief"?

Hello LEo! I Hope you're

Hello LEo! I Hope you're doing great!

 

I'm having this similar issue, when some AP's loses power (because an electric fault) I see the "reset down" on the radios and the AP's LED start blinking in color green. I have to type de SSID under the radios and authentication type because it is not recognized (i don't know why) when they boot up. 

*these are the commands I have to type in order to get to work again*

***********************

interface Dot11Radio0
 no ip address
 !
 encryption vlan 5 mode ciphers aes-ccm 
 !
 ssid NAMENAME
 !

***************

I read that you need to type the MAC of the switch sending power in the AP, is this true? this is an autonomous AP by the way.

 

Thanks in advance!

 

regards! 

Hall of Fame Super Gold

"reset" and "down" after a

"reset" and "down" after a power outage ... Hmmmm ... This sounds like the firmware for the radio is corrupt.  

 

Can you try to re-load the IOS into the AP?

Sure, actually I think we're

Sure, actually I think we're going to upgrade the IOS to a newer version that was released just a few days ago.  It's kind of weird, but I can't imagine other thing than a system problem. Today I'll make the upgrade and let you know the behave after.

 

Regards!!

Cisco Employee

1131AG and radio reset code 46

Radio resets 46 means

Reset due to radio becomes disabled.

Regards

Surendra

New Member

Re: 1131AG and radio reset code 46

AP-12#sh log

*Apr 25 13:33:39.912: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
*Apr 25 13:33:39.912: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Apr 25 13:33:39.940: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up
*Apr 25 13:33:39.945: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Apr 25 13:33:40.767: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
*Apr 25 13:33:40.940: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Apr 25 13:33:41.652: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Apr 25 13:33:41.653: %DOT11-3-RADIO_RF_LO: Interface Dot11Radio0 Radio cannot lock RF freq
*Apr 25 13:33:41.654: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to down
*Apr 25 13:33:41.659: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Apr 25 13:33:42.661: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down

AP-12#sh ip int brief

Interface                  IP-Address      OK? Method Status                Protocol

Dot11Radio0                unassigned      NO  unset  reset                 down

Dot11Radio1                unassigned      NO  unset  up                    up

FastEthernet0              10.149.24.232   YES other  up                    up

Error Message    DOT11-3-RADIO_RF_LO: "Interface %s Radio cannot lock RF freq."
Explanation The radio phase lock loop (PLL) circuit is unable to lock the correct frequency on the indicated interface.

Recommended Action Remove unit from network and service.

Hardware problem :-(

Hall of Fame Super Gold

1131AG and radio reset code 46

Hmmm ... I've never seen this error message before.

Can I ask if you console into the WAP and reboot the WAP?  I'd like like to see the entire bootup sequence.

New Member

1131AG and radio reset code 46

Hi,

The full log:

Xmodem file system is available.
flashfs[0]: 47 files, 14 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 15998976
flashfs[0]: Bytes used: 12003328
flashfs[0]: Bytes available: 3995648
flashfs[0]: flashfs fsck took 36 seconds.
Base ethernet MAC Address: c8:4c:75:6b:0e:xx_(edited)
Initializing ethernet port 0...
Reset ethernet port 0...
Reset done!
ethernet link up, 100 mbps, full-duplex
Ethernet port 0 initialized: link is up
Loading "flash:/c1130-k9w8-mx.124-23c.JA3/c1130-k9w8-mx.124-23c.JA3"...######################################################################################################################################################################################################################################################################################################################################################################################################################################################################

File "flash:/c1130-k9w8-mx.124-23c.JA3/c1130-k9w8-mx.124-23c.JA3" uncompressed and installed, entry point: 0x3000
executing...

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706

Cisco IOS Software, C1130 Software (C1130-K9W8-M), Version 12.4(23c)JA3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Tue 18-Oct-11 15:07 by prod_rel_team


Proceeding with system init

Proceeding to unmask interrupts
Initializing flashfs...

flashfs[1]: 47 files, 14 directories
flashfs[1]: 0 orphaned files, 0 orphaned directories
flashfs[1]: Total bytes: 15740928
flashfs[1]: Bytes used: 12003328
flashfs[1]: Bytes available: 3737600
flashfs[1]: flashfs fsck took 4 seconds.
flashfs[1]: Initialization complete....done Initializing flashfs.

Radio0  present A506 7100 E8000000 A0000000 80000000 3
Radio1  present A506 6700 E8000100 A0040000 80010000 2
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco AIR-LAP1131AG-E-K9   (PowerPCElvis) processor (revision B0) with 27638K/5120K bytes of memory.
Processor board ID FCZ1428Q16W
PowerPCElvis CPU at 262Mhz, revision number 0x0950
Last reset from power-on
LWAPP image version 7.0.220.0
1 FastEthernet interface
2 802.11 Radio(s)

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: C8:4C:75:6B:0E:xx_(edited)
Part Number                          : 73-8962-14
PCA Assembly Number                  : 800-24818-13
PCA Revision Number                  : A0
PCB Serial Number                    : FOC1424084P
Top Assembly Part Number             : 800-29144-03
Top Assembly Serial Number           : FCZ1428Q1xx_(edited)
Top Revision Number                  : A0
Product/Model Number                 : AIR-LAP1131AG-E-K9
% Please define a domain-name first.


Press RETURN to get started!


Translating "CISCO-LWAPP-CONTROLLER._(edited)_.fr"...domain server (10.149.21.1)

Translating "CISCO-CAPWAP-CONTROLLER._(edited)_.fr"...domain server (10.149.21.1)

*Mar  1 00:00:06.233: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed
*Mar  1 00:00:07.842: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 0
*Mar  1 00:00:09.428: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 1
*Mar  1 00:00:09.526: %LWAPP-3-CLIENTEVENTLOG: Read and initialized AP event log (contains, 1024 messages)

*Mar  1 00:00:09.556:  status of voice_diag_test from WLC is false
*Mar  1 00:00:11.668: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to up
*Mar  1 00:00:11.722: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C1130 Software (C1130-K9W8-M), Version 12.4(23c)JA3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Tue 18-Oct-11 15:07 by prod_rel_team
*Mar  1 00:00:11.723: %SNMP-5-COLDSTART: SNMP agent on host AP-12 is undergoing a cold start
*Mar  1 00:00:11.837: %CDP_PD-4-POWER_OK: Full power - AC_ADAPTOR inline power source
*Mar  1 00:00:11.840: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Mar  1 00:00:11.840: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Mar  1 00:00:11.895: %DOT11-6-FREQ_SCAN: Interface Dot11Radio0, Scanning frequencies for 32 seconds
*Mar  1 00:00:12.668: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to up
*Mar  1 00:00:12.778: %DOT11-3-RADIO_RF_LO: Interface Dot11Radio0 Radio cannot lock RF freq
*Mar  1 00:00:12.849: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Mar  1 00:00:12.849: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Mar  1 00:00:12.854: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Mar  1 00:00:12.919: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
*Mar  1 00:00:13.136: %SSH-5-ENABLED: SSH 2.0 has been enabled
*Mar  1 00:00:13.136: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up
*Mar  1 00:00:13.384: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Mar  1 00:00:13.485: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Mar  1 00:00:13.871: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up
*Mar  1 00:00:14.871: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Mar  1 00:00:30.654:  status of voice_diag_test from WLC is false
*Mar  1 00:00:30.733: Logging LWAPP message to 255.255.255.255.

*Mar  1 00:00:30.782: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to down
*Mar  1 00:00:30.787: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Mar  1 00:00:30.788: %SYS-6-LOGGINGHOST_STARTSTOP: Logging to host 255.255.255.255 started - CLI initiated
*Mar  1 00:00:30.812: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up
Translating "CISCO-LWAPP-CONTROLLER._(edited)_.fr"...domain server (10.149.21.1)

Translating "CISCO-CAPWAP-CONTROLLER._(edited)_.fr"...domain server (10.149.21.1)

*Jun 14 13:32:56.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.149.24.250 peer_port: 5246
*Jun 14 13:32:57.001: %CAPWAP-5-CHANGED: CAPWAP changed state to
*Jun 14 13:32:58.412: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.149.24.250 peer_port: 5246
*Jun 14 13:32:58.414: %CAPWAP-5-SENDJOIN: sending Join Request to 10.149.24.250
*Jun 14 13:32:58.414: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
*Jun 14 13:32:58.593: %CAPWAP-5-CHANGED: CAPWAP changed state to CFG
*Jun 14 13:32:58.696: %CAPWAP-5-CHANGED: CAPWAP changed state to UP
*Jun 14 13:32:58.698: %LINK-3
wmmAC status is FALSE-UPDOWN: Interface Dot11Radio0, changed state to up
*Jun 14 13:32:58.704: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Jun 14 13:32:58.705: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to down
*Jun 14 13:32:58.710: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Jun 14 13:32:58.743: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up
*Jun 14 13:32:59.400: %CAPWAP-5-JOINEDCONTROLLER: AP has joined controller CTRL-WIFI-1
*Jun 14 13:32:59.451: %LWAPP-3-CLIENTEVENTLOG: SSID PEDA added to the slot[0]
*Jun 14 13:32:59.454: %LWAPP-3-CLIENTEVENTLOG: SSID PEDA_STG added to the slot[0]
*Jun 14 13:32:59.467: %LWAPP-3-CLIENTEVENTLOG: SSID PEDA_STG added to the slot[1]
*Jun 14 13:32:59.470: %LWAPP-3-CLIENTEVENTLOG: SSID ADMIN added to the slot[1]
*Jun 14 13:32:59.472: %LWAPP-3-CLIENTEVENTLOG: SSID INVITE added to the slot[1]
*Jun 14 13:32:59.571: %WIDS-5-ENABLED: IDS Signature is loaded and enabled
*Jun 14 13:45:30.801: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
*Jun 14 13:45:31.683: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Jun 14 13:45:31.688: %DOT11-3-RADIO_RF_LO: Interface Dot11Radio0 Radio cannot lock RF freq
*Jun 14 13:45:31.689: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to down
*Jun 14 13:45:31.694: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Jun 14 13:45:32.689: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Jun 14 13:45:37.778: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
*Jun 14 13:45:38.690: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Jun 14 13:45:38.694: %DOT11-3-RADIO_RF_LO: Interface Dot11Radio0 Radio cannot lock RF freq
*Jun 14 13:45:38.700: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to down
*Jun 14 13:45:38.705: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Jun 14 13:45:39.700: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Jun 14 13:45:43.815: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
*Jun 14 13:45:44.695: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Jun 14 13:45:44.701: %DOT11-3-RADIO_RF_LO: Interface Dot11Radio0 Radio cannot lock RF freq
*Jun 14 13:45:44.713: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to down
*Jun 14 13:45:44.718: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Jun 14 13:45:45.713: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Jun 14 13:46:01.800: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
*Jun 14 13:46:02.712: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Jun 14 13:46:02.718: %DOT11-3-RADIO_RF_LO: Interface Dot11Radio0 Radio cannot lock RF freq
*Jun 14 13:46:02.724: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to down
*Jun 14 13:46:02.729: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Jun 14 13:46:03.724: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down

The AP is always out of service, the warranty was only of 1year and we have not money for buy a new  one this time...

Thank for any help.

Gaël

Hall of Fame Super Gold

1131AG and radio reset code 46

*Jun 14 13:46:02.718: %DOT11-3-RADIO_RF_LO: Interface Dot11Radio0 Radio cannot lock RF freq

*Jun 14 13:46:02.724: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to down

*Jun 14 13:46:02.729: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset

*Jun 14 13:46:03.724: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down

Never seen this behaviour before.  I'm suspecting the radio is faulty.

New Member

1131AG and radio reset code 46

is the AP getting power through Power Injector

if so enter this command:

"power inline negotiation injector installed"

I am using a autonomus Access point i have got my problem resolved.

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