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New Member

1231ag troubleshooting for the first time

We have 3 1231ag WAPs that are having problems with 1 SSID. Seems the signal is low.

This in not on a WLC, so I guess it's CLI for me.... :(

Can someone point me how to troubleshoot this? I am a newbie at troubleshooting wireless. How do I show how many connections? How can I see settings? What settings should I look for? Etc...

Thanks in advance,



Re: 1231ag troubleshooting for the first time

I think this command may get you started:

show dot11 statistics client-traffic

I think this will show you all the connections to the radio as well as signal quality. I'd compare the value between the different APs that you have.

However, if 1 SSID on the radio is worse than another SSID on the same radio, then I'd be cucrious to see if there is proof of this. I don't think you can have any kind of interference on one SSID and not the other...

New Member

Re: 1231ag troubleshooting for the first time

My laptop sat on that SSID for over an hour last week, so I think the issue was CLIENT based. thanks

Cisco Employee

Re: 1231ag troubleshooting for the first time

Hii ,

As this is not the LWAPP AP , there are different setof commands to check out the client associations. You can find them on

You can try ,

Show dot11 associations all - will show all client associated

Show controllers dor11 radio <1/o> - will show you radio settings

Show running config ssid -- will show config of ssid

show running config - will show u all the config on the AP

hope this helps


New Member

Re: 1231ag troubleshooting for the first time

Thank you very much. Do you have a link where I could find some documentation on it?