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New Member

2504 WLC and Air-CAP2602I-E-K9

Hello All,

I am new to Cisco products so please be gentle.  We have just purchased 2504 WLC and 2 Air-CAP2602I-E-K9's and I am having an issue getting the AP's to connect.  I upgraded the software on the controller to 7.2.115.2.  Once I did this the AP was found and the controller pushed an image to it.  The install completed and the AP rebooted.  Now the light on the AP goes to solid green and every minute or so it flashes from Green to Red to Yellow.  It does this a few times then goes back to solid green.

I have the AP's plugged directly to the POE ports on the controller.

When I connect to the console on the AP I get the following:

*Mar  1 00:00:09.327: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed
*Mar  1 00:00:12.631: %LINK-3-UPDOWN: Interface GigabitEthernet0, changed state to up
*Mar  1 00:00:16.107: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 0
*Mar  1 00:00:22.259: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 1
*Mar  1 00:00:22.299: %LWAPP-3-CLIENTEVENTLOG: Read and initialized AP event log (contains, 24 messages)

*Mar  1 00:00:22.307:  status of voice_diag_test from WLC is false
*Mar  1 00:00:24.199: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C2600 Software (AP3G2-K9W8-M), Version 12.4(25e)JA2, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Fri 14-Sep-12 18:49 by prod_rel_team
*Mar  1 00:00:24.199: %SNMP-5-COLDSTART: SNMP agent on host AP885a.9270.9758 is undergoing a cold start
*Oct 10 19:59:30.435: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Oct 10 19:59:30.435: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Oct 10 19:59:30.499:  status of voice_diag_test from WLC is falselwapp_crypto_init: MIC Present and Parsed Successfully

*Oct 10 19:59:30.595: %SSH-5-ENABLED: SSH 2.0 has been enabled
*Oct 10 19:59:31.235: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to down
*Oct 10 19:59:31.435: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Oct 10 19:59:31.435: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Oct 10 19:59:33.035: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
*Oct 10 19:59:34.023: %SOAP_FIPS-2-SELF_TEST_HW_SUCCESS: HW crypto FIPS self test passed
*Oct 10 19:59:34.023: DPAA Initialization Complete
*Oct 10 19:59:34.023: %SYS-3-HARIKARI: Process DPAA INIT top-level routine exited
*Oct 10 19:59:35.023: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up
*Oct 10 19:59:35.023: %CDP_PD-4-POWER_OK: Full power - NEGOTIATED inline power source
*Oct 10 19:59:36.119: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up
*Oct 10 19:59:37.119: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Oct 10 19:59:37.231: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
*Oct 10 19:59:38.231: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Oct 10 19:59:39.691: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address 192.168.150.6, mask 255.255.255.0, hostname AP885a.9270.9758

*Oct 10 19:59:49.103: Logging LWAPP message to 255.255.255.255.

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (209.115.142.1)
*Oct 10 20:00:05.111: %CAPWAP-3-ERRORLOG: Did not get log server settings from DHCP. (209.115.142.129)

*Oct 10 20:00:41.111: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER
*Oct 10 20:00:51.111: %CAPWAP-3-ERRORLOG: Go join a capwap controller
*Mar 28 14:37:32.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 192.168.150.10 peer_port: 5246
*Mar 28 14:37:33.455: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 192.168.150.10 peer_port: 5246
*Mar 28 14:37:33.455: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.150.10
*Mar 28 14:37:38.455: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.150.10
*Mar 28 14:37:56.647: %CAPWAP-3-ERRORLOG: Retransmission count for packet exceed., 1)x(UNKNOWN_MESSAGE_TYPE (5)
*Mar 28 14:37:56.647: %CAPWAP-3-ERRORLOG: GOING BACK TO DISCOVER MODE
*Mar 28 14:37:56.647: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 192.168.150.10:5246
*Mar 28 14:37:56.711: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led state 255
*Mar 28 14:37:56.847: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Mar 28 14:37:56.847: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
*Mar 28 14:37:57.123: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
*Mar 28 14:37:57.143:  status of voice_diag_test from WLC is false
*Mar 28 14:37:57.143: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up
*Mar 28 14:37:57.847: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Mar 28 14:37:57.887: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to down
*Mar 28 14:37:57.895: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Mar 28 14:37:58.879: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Mar 28 14:37:58.887: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Mar 28 14:37:58.923: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
*Mar 28 14:37:58.931: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to down
*Mar 28 14:37:58.939: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Mar 28 14:37:59.923: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Mar 28 14:37:59.931: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Mar 28 14:37:59.967: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up
*Mar 28 14:38:00.967: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up

 

1 ACCEPTED SOLUTION

Accepted Solutions
VIP Purple

Hi,Your AP is for Europe

Hi,

Your AP is for Europe domain: AIR-CAP2602I-E-K9

 

and your WLC is configured as:

Configured Country............................... CA  - Canada

For CANADA  you must have the AP in  -A- domain.

 

If you are in Europe then change the countyry code on WLC.

 

How to change and enable country code :

http://rscciew.wordpress.com/2014/02/08/country-code-on-wlc/

 

Regards

Dont forget to rate helpful posts

6 REPLIES
VIP Purple

HI,Paste the output of these

HI,

Paste the output of these commands:

sh sysinfo from WLC

sh version from AP

 

Also paste the entire bootup process from AP console.

 

Regards

New Member

Thanks for the reply.  I am

Thanks for the reply.  Below are the sh sysinfo for the WLC, the sh version and the boot up for the AP

WLC

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.2.115.2
Bootloader Version............................... 1.0.18
Field Recovery Image Version..................... 1.0.0
Firmware Version................................. PIC 16.0


Build Type....................................... DATA + WPS

System Name...................................... Cisco1
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1279
IP Address....................................... 192.168.150.10
Last Reset....................................... Software reset
System Up Time................................... 0 days 5 hrs 42 mins 34 secs
System Timezone Location......................... (GMT -5:00) Eastern Time (US and Canada)

Configured Country............................... CA  - Canada
Operating Environment............................ Commercial (0 to 40 C)

--More-- or (q)uit
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +29 C
External Temperature............................. +31 C
Fan Status....................................... 4000 rpm

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 1
Number of Active Clients......................... 0

Burned-in MAC Address............................ 24:E9:B3:45:0A:40
Maximum number of APs supported.................. 5


__________________________________

Show Version AP

AP885a.9270.9758>sh version
Cisco IOS Software, C2600 Software (AP3G2-K9W8-M), Version 12.4(25e)JA2, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Fri 14-Sep-12 18:49 by prod_rel_team

ROM: Bootstrap program is C2600 boot loader
BOOTLDR: C2600 Boot Loader (AP3G2-BOOT-M) LoaderVersion 12.4(25e)JA1, RELEASE SOFTWARE (fc1)

AP885a.9270.9758 uptime is 7 minutes
System returned to ROM by power-on
System image file is "flash:/ap3g2-k9w8-mx.124-25e.JA2/ap3g2-k9w8-mx.124-25e.JA2"


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco AIR-CAP2602I-E-K9    (PowerPC) processor (revision A0) with 167926K/81920K bytes of memory.
Processor board ID FTX1748J1KB
PowerPC CPU at 800Mhz, revision number 0x2151
Last reset from power-on
LWAPP image version 7.2.115.2
1 Gigabit Ethernet interface
2 802.11 Radio(s)

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 88:5A:92:70:97:58
Part Number                          : 73-14588-02
PCA Assembly Number                  : 800-37899-01
PCA Revision Number                  : A0
PCB Serial Number                    : FOC17410PHK
Top Assembly Part Number             : 800-38356-01
Top Assembly Serial Number           : FTX1748J1KB
Top Revision Number                  : A0
Product/Model Number                 : AIR-CAP2602I-E-K9

Configuration register is 0xF


_____________________________________________________

Boot Up of AP

IOS Bootloader - Starting system.
flash is writable
FLASH CHIP:  Numonyx Mirrorbit (0089)
Xmodem file system is available.
flashfs[0]: 40 files, 9 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 31997952
flashfs[0]: Bytes used: 14661120
flashfs[0]: Bytes available: 17336832
flashfs[0]: flashfs fsck took 17 seconds.
Reading cookie from SEEPROM
Base Ethernet MAC address: 88:5a:92:70:97:58
Ethernet speed is 1000 Mb - FULL Duplex
Loading "flash:/ap3g2-k9w8-mx.124-25e.JA2/ap3g2-k9w8-mx.124-25e.JA2"...#######################################################################################################################################################################################################################################################################

File "flash:/ap3g2-k9w8-mx.124-25e.JA2/ap3g2-k9w8-mx.124-25e.JA2" uncompressed and installed, entry point: 0x2003000
executing...

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706

 

Cisco IOS Software, C2600 Software (AP3G2-K9W8-M), Version 12.4(25e)JA2, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Fri 14-Sep-12 18:49 by prod_rel_team


Proceeding with system init

Proceeding to unmask interrupts
Initializing flashfs...
FLASH CHIP:  Numonyx Mirrorbit (0089)

flashfs[2]: 40 files, 9 directories
flashfs[2]: 0 orphaned files, 0 orphaned directories
flashfs[2]: Total bytes: 31739904
flashfs[2]: Bytes used: 14661120
flashfs[2]: Bytes available: 17078784
flashfs[2]: flashfs fsck took 7 seconds.
flashfs[2]: Initialization complete.
flashfs[3]: 0 files, 1 directories
flashfs[3]: 0 orphaned files, 0 orphaned directories
flashfs[3]: Total bytes: 11999232
flashfs[3]: Bytes used: 1024
flashfs[3]: Bytes available: 11998208
flashfs[3]: flashfs fsck took 1 seconds.
flashfs[3]: Initialization complete....done Initializing flashfs.

Warning:  the compile-time code checksum does not appear to be present.

Radio0  present 8764 8000 0 A8000000 A8010000 0
Rate table has 244 entries (64 SGI/104 BF variants)

Radio1  present 8764 8000 0 88000000 88010000 4
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco AIR-CAP2602I-E-K9    (PowerPC) processor (revision A0) with 167926K/81920K bytes of memory.
Processor board ID FTX1748J1KB
PowerPC CPU at 800Mhz, revision number 0x2151
Last reset from power-on
LWAPP image version 7.2.115.2
1 Gigabit Ethernet interface
2 802.11 Radio(s)

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 88:5A:92:70:97:58
Part Number                          : 73-14588-02
PCA Assembly Number                  : 800-37899-01
PCA Revision Number                  : A0
PCB Serial Number                    : FOC17410PHK
Top Assembly Part Number             : 800-38356-01
Top Assembly Serial Number           : FTX1748J1KB
Top Revision Number                  : A0
Product/Model Number                 : AIR-CAP2602I-E-K9
% Please define a domain-name first.


Press RETURN to get started!


*Mar  1 00:00:09.323: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed
*Mar  1 00:00:12.627: %LINK-3-UPDOWN: Interface GigabitEthernet0, changed state to up
*Mar  1 00:00:16.103: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 0
*Mar  1 00:00:22.247: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 1
*Mar  1 00:00:22.287: %LWAPP-3-CLIENTEVENTLOG: Read and initialized AP event log (contains, 24 messages)

*Mar  1 00:00:22.299:  status of voice_diag_test from WLC is false
*Mar  1 00:00:24.187: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C2600 Software (AP3G2-K9W8-M), Version 12.4(25e)JA2, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Fri 14-Sep-12 18:49 by prod_rel_team
*Mar  1 00:00:24.187: %SNMP-5-COLDSTART: SNMP agent on host AP885a.9270.9758 is undergoing a cold start
*Oct 10 19:59:30.435: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Oct 10 19:59:30.435: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Oct 10 19:59:30.475:  status of voice_diag_test from WLC is falselwapp_crypto_init: MIC Present and Parsed Successfully

*Oct 10 19:59:30.571: %SSH-5-ENABLED: SSH 2.0 has been enabled
*Oct 10 19:59:31.235: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to down
*Oct 10 19:59:31.435: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Oct 10 19:59:31.435: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Oct 10 19:59:33.035: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
*Oct 10 19:59:33.999: %SOAP_FIPS-2-SELF_TEST_HW_SUCCESS: HW crypto FIPS self test passed
*Oct 10 19:59:33.999: DPAA Initialization Complete
*Oct 10 19:59:33.999: %SYS-3-HARIKARI: Process DPAA INIT top-level routine exited
*Oct 10 19:59:34.999: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up
*Oct 10 19:59:34.999: %CDP_PD-4-POWER_OK: Full power - NEGOTIATED inline power source
*Oct 10 19:59:36.095: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up
*Oct 10 19:59:37.095: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Oct 10 19:59:37.207: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
*Oct 10 19:59:38.207: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Oct 10 19:59:39.671: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address 192.168.150.5, mask 255.255.255.0, hostname AP885a.9270.9758

*Oct 10 19:59:49.099: Logging LWAPP message to 255.255.255.255.

 

VIP Purple

Hi,Your AP is for Europe

Hi,

Your AP is for Europe domain: AIR-CAP2602I-E-K9

 

and your WLC is configured as:

Configured Country............................... CA  - Canada

For CANADA  you must have the AP in  -A- domain.

 

If you are in Europe then change the countyry code on WLC.

 

How to change and enable country code :

http://rscciew.wordpress.com/2014/02/08/country-code-on-wlc/

 

Regards

Dont forget to rate helpful posts

New Member

I am in Canada, is there an

I am in Canada, is there an easy way to change the country code on the AP?  Thanks for the help!

VIP Purple

You can not change country

You can not change country code on AP. Its inbuild. 

You must change the AP with your supplier.

 

Regards

Dont forget to rate helpful posts

New Member

That solved the problem. 

That solved the problem.  Thanks again for the help!

 

Mike

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