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New Member

2504 WLC and Android Phone Can't obtain IP Address

Hello to Everyone,

I have a problem with connecting my Android Phone to my wifi network. I created WLAN with Non Secure policy but with layer 3 web policy authentification. Once I try to connect to the WLAN phone stucks on Obtaining IP address. By the way laptops and other devices connects to this SSID without any problem. I already disable 802.11a

My phone is Samsung Galaxy Nexus running android version 4.3

Could you please help me with this issue.

Thanks in Advance

Elbrus

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2504 WLC and Android Phone Can't obtain IP Address

Create a test SSID that is also open but no layer 3 web policy.... see if the device gets an ip or not.  Also, can you post the show WLAN of the SSID and test SSID?

Thanks,

Scott

Help out other by using the rating system and marking answered questions as "Answered"

-Scott
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Cisco Employee

2504 WLC and Android Phone Can't obtain IP Address

also get

wlc>debug client

wlc>debug dhcp message enable

New Member

2504 WLC and Android Phone Can't obtain IP Address

Thank you all,

The problem was with DHCP Proxy. I disabled it and everything began to work.

New Member

2 years later and you just

2 years later and you just solved my problem too.  Thank you for posting your solution!

Cisco Employee

its weird, why wlc blocks

its weird, why wlc blocks dhcp request/response for specific client. if possible could you post the mentioned debug to properly understand the issue/behavior.

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