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521AP controller IOS

I have two standalone 521AP and a 526 controller. I would like to change my standalone 521AP to controller mode. How do I get the the controller mode IOS? I have a CCO account but that won't let me download the software. Do I need to buy controller mode IOS again?

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Gold

Re: 521AP controller IOS

You have three choices you can try.

1. Contact your the vendor and ask if they can download the softwares for you; or

2. Contact the vendor and ask if they can provide you with a valid Service Contract so you will be able to download softwares ONLY (don't tell them about opening TAC/SRs or they'll refuse).

3. If #1, #2 fail, contact Cisco Service Centre and give them your CCO login and the S/N of your AP and controller and ask if they can provide you with a valid Service Contract.

I am in the same predicament as you so I did #3 option and now I can download softwares create SRs and TACs for RMA.

Hope they work.

NOTE: I hope you didn't buy your gear from e-b@y because the options will not work.

2 REPLIES
Hall of Fame Super Gold

Re: 521AP controller IOS

You have three choices you can try.

1. Contact your the vendor and ask if they can download the softwares for you; or

2. Contact the vendor and ask if they can provide you with a valid Service Contract so you will be able to download softwares ONLY (don't tell them about opening TAC/SRs or they'll refuse).

3. If #1, #2 fail, contact Cisco Service Centre and give them your CCO login and the S/N of your AP and controller and ask if they can provide you with a valid Service Contract.

I am in the same predicament as you so I did #3 option and now I can download softwares create SRs and TACs for RMA.

Hope they work.

NOTE: I hope you didn't buy your gear from e-b@y because the options will not work.

Hall of Fame Super Gold

Re: 521AP controller IOS

Thanks for the rating.

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