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AAA Authentication Failure for UserName:c08c606b0a9d User Type: WLAN USER

Dear All,

Kindly we need your assistant regarding a problem that we have with the wireless controller, and the access point we can't register the AP in the wireless controller, we receive an error massage in the controller as showing below please advice how we can solve this issue:

Wireless Controller

Model 2504

Software Version AIR-CT2500-K9-7-4-110-0

Access point details:

CISCO AIR-CAP1602I-E-K9

Version : Cisco IOS Software, C1600 Software   (AP1G2-K9W8-M),

Version 15.2(2)JB2,

RELEASE SOFTWARE (fc1)

Error Massage: (From WLC)

AAA Authentication Failure for UserName:c08c606b0a9d    User Type: WLAN USER

AAA Authentication Failure for UserName:c08c601f39b2    User Type: WLAN USER

AAA Authentication Failure for UserName:c08c606b0b06    User Type: WLAN USER

AAA Authentication Failure for UserName:c08c601f3abb    User Type: WLAN USER

Join Phase Statistics:-

Reason For Last Unsuccessful Attempt: RADIUS authorization   is pending for the AP

Last Error Summary:-

Last AP Connection Failure: Radius authorization of the AP   has failed

Last Error Occurred: AP got or has been   disconnected  

Last Error Occurred Reason: Radius authorization of the AP   has failed

Last Join Error Timestamp: Oct 07 11:32:56.344

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

Re: AAA Authentication Failure for UserName:c08c606b0a9d User T

I have only seen that when the AP has or is a mesh AP. Try to add that MAC address to the Mac filter in the WLC. Also make sure your time is set correctly on the WLC and that you have the correct country code also configured on the WLC for the -E access point.

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***
2 REPLIES
Hall of Fame Super Silver

Re: AAA Authentication Failure for UserName:c08c606b0a9d User T

I have only seen that when the AP has or is a mesh AP. Try to add that MAC address to the Mac filter in the WLC. Also make sure your time is set correctly on the WLC and that you have the correct country code also configured on the WLC for the -E access point.

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***
New Member

Re: AAA Authentication Failure for UserName:c08c606b0a9d User T

First thanks for your support

Correct when i change the country code all access point registered.

Thank you

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