access point hearbeat timeout

[suthomas1]

Hi,

I am getting below error in our network which has access points 1524.

AP's Interface:0(802.11b) Operation State Down: Base Radio MAC:b8:c9:c9:10:1c:40 Cause=Heartbeat Timeout Status:NA

as a result , the ap disassociates from the controller , then re-associates. However, it keeps going up & down in short spans.

what could be causing this problem.

Thanks in advance.

[Amjad Abdullah]

Hi,

Is the problem happening with all APs or some?
Does it happen with only MAPs? or it happens with RAPs as well?
How do you power the AP? power source or power injector?

Have you made a site survey to check spectrum around the AP is clear with no valuable noise or interference?

Thanks.

Amjad