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Access Point not joing with WLC

nethack009
Level 1
Level 1

I have to install a new setup with WLC 2504 and 4 1832I access points. I am doing ot with the help of videos and documents as am new to Wireless infra.

I am able to configure WLC and its i am able to login the gui mode. I tested with one access point its showing as not joined in Moniter-->statics-->Ap joine (no ethernet MAc showing) Kindly help make my setup up

WLC ip:-10.4.2.25

Vlan is :-100

Do i need to creat diffrent vlan for Access point

switch side :-wlc connected interface I made as trunk port and access points are access vlan 100

2 Accepted Solutions

Accepted Solutions

Hi,

1. 1832 AP need minimum SW version on WLC is 8.1.122.0 and you have 7.6.120.0

Compatibility matrix: http://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html

2. Your AP model is with Europe Regulatory domain:

Product/Model Number                 : AIR-AP1832I-E-K9

3. And you WLC is configured with US country code:

Configured Country............................... US  - United States 

Wireless compliance status: http://www.cisco.com/c/dam/assets/prod/wireless/wireless-compliance-tool/index.html

Regards

Dont forget to rate helpful posts

View solution in original post

Here you go:

https://software.cisco.com/download/release.html?mdfid=283848165&flowid=24841&softwareid=280926587&release=7.4.150.0&relind=AVAILABLE&rellifecycle=MD&reltype=latest

*** download 8.2 or 8.3 version

Regards

Dont forget to rate helpful posts

View solution in original post

16 Replies 16

Sandeep Choudhary
VIP Alumni
VIP Alumni

paste the info:

sh sysinfo from WLC

sh version from AP

Also paste the bootup process from cisco AP console.

Regards

Dont forget to rate helpful posts

this what i am getting from Cisco AP when i connecte

[*01/01/2000 04:55:26.3299] CAPWAP State: DTLS Teardown
[*01/01/2000 04:55:30.9385] CAPWAP State: Discovery
[*01/01/2000 04:55:30.9385] Did not get log server settings from DHCP.
[*01/01/2000 04:55:41.0000] CAPWAP State: DTLS Setup
[*01/01/2000 04:55:41.3399] Bad certificate alert received from peer.
[*01/01/2000 04:55:41.3399] DTLS: Received packet caused DTLS to close connection
[*01/01/2000 04:55:41.3399]
[*01/01/2000 04:55:41.3399] Lost connection to the controller, going to restart CAPWAP...
[*01/01/2000 04:55:41.3399]
[*01/01/2000 04:55:41.3399] CAPWAP State: DTLS Teardown
[*01/01/2000 04:55:45.9385] CAPWAP State: Discovery
[*01/01/2000 04:55:45.9385] Did not get log server settings from DHCP.

paste the output of the above commands.

Attached are the logs

show boot
BOOT path-list: part1
Console Baudrate: 9600
Enable Break: yes
Manual Boot: no
Memory Debug: no

I would like change my WLC ip, vlan, I connected through CLI and need to change mangament ip to new kindly let me know how to do that.

(Cisco Controller) >show interface detailed  management
Interface Name................................... management
MAC Address...................................... 54:4a:00:33:c4:20
IP Address....................................... 10.4.2.25-->175.100.9.30
IP Netmask....................................... 255.255.255.0-->255.255.240.0
IP Gateway....................................... 10.4.2.1-->175.100.0.1
External NAT IP State............................ Disabled
External NAT IP Address.......................... 0.0.0.0
Link Local IPv6 Address.......................... fe80::564a:ff:fe33:c420/64
STATE ........................................... REACHABLE
Primary IPv6 Address............................. ::/128
STATE ........................................... NONE
Primary IPv6 Gateway............................. ::
Primary IPv6 Gateway Mac Address................. 00:00:00:00:00:00
STATE ........................................... INCOMPLETE
VLAN............................................. 100
Quarantine-vlan.................................. 0
Active Physical Port............................. 1
Primary Physical Port............................ 1
Backup Physical Port............................. Unconfigured
DHCP Proxy Mode.................................. Global
Primary DHCP Server.............................. Unconfigured-->192.168.1.200 vlan 2
management vlan 105 currently its 100
Coluld you please let me me know can we create guest network captive portal in WLC how we can create that in WLC

Check the time on WLC!!!!

yes its showing wroung how to change that 

under command > Set Time

Attacched are the logs

Hi,

1. 1832 AP need minimum SW version on WLC is 8.1.122.0 and you have 7.6.120.0

Compatibility matrix: http://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html

2. Your AP model is with Europe Regulatory domain:

Product/Model Number                 : AIR-AP1832I-E-K9

3. And you WLC is configured with US country code:

Configured Country............................... US  - United States 

Wireless compliance status: http://www.cisco.com/c/dam/assets/prod/wireless/wireless-compliance-tool/index.html

Regards

Dont forget to rate helpful posts

Is the issue because if this ..?

If am upgrading the firmware will i get the device joined in WLC.

does my all other configurations are correct

first you need to upgrade the WLC software.

second, change the country to any European country on WLC. Then it will join.

Regards

Dont forget to rate helpful posts

Hi 

I am unable to find out the Wlc software link 

could you please help me by sharing the link

Here you go:

https://software.cisco.com/download/release.html?mdfid=283848165&flowid=24841&softwareid=280926587&release=7.4.150.0&relind=AVAILABLE&rellifecycle=MD&reltype=latest

*** download 8.2 or 8.3 version

Regards

Dont forget to rate helpful posts

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