10-22-2013 01:28 PM - edited 07-04-2021 01:08 AM
Hi,
I'm adding new 2606 APs to the Map in WCS, and the Antenna keeps coming up as "Other", saying it's not supported.
But the installed antennas are Cisco AIR-ANT2524DW-R and should appear in the drop down box, but there are no choices in the drop down box for antenna - only "Other".
Any ideas how I can change this?
Thank you,
Vicki
10-28-2013 05:30 AM
The WCS doesn't support thw WLC version for the 2600APs, so I guess it does not support the AP series..
10-29-2013 03:54 PM
I will suggest you to upgrade the version if it is older. reference to the below case and the solution for the query similar to your case.
WCS 7.0.172.0 is subject to a number of catastrophic database bugs, and should be avoided at all costs. Please do upgrade to 7.0.240.0 for stability sake as soon as possible.
AIR-ANT2422DG-R= (a 2.4 gHz antenna) and AIR-ANT5135DG-R= (a 5 gHz antenna) are both supported in WCS 7.0.240.0. However, with APs that have removable antennas, there is no such thing as "detecting" an antenna. The Cisco antennas (and no others, that I'm aware of) don't have chips or any intelligence in them, they're just pieces of metal shaped to make the radio waves flow in a particular shape.
10-29-2013 07:14 PM
Yeah take a look at the matrix that was posted. I would also abound Prime Infrastructure 1.2 at all cost!!!!!
You will have to purchase a WCS to Prime Infrastructure upgrade and either go with PI 1.3, 1.4 or 2.0.
Sent from Cisco Technical Support iPhone App
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: