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Community Member

AIR-CAP3602I-A-K9 Module

We just purchased a 3600AP (5 of them).

We added the AC Module (AIR-CAP3602I-A-K9) to each AP. Rebooted AP with the AC module added.

The AP joined in the controller, BUT, the AC radios shown as DOWN. The A N B and G radios are up and running and fine.

Is there anything that it must be done in the controller or the AP to enable the AC module radios?

Here is whats shown in my Radios tab

AP NameRadio Slot#Base Radio MACSub BandOperational StatusLoad ProfileRadio RoleNoise ProfileInterference ProfileCoverage ProfileCleanAir Admin StatusCleanAir Oper Status
Community Member

AIR-CAP3602I-A-K9 Module

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AIR-CAP3602I-A-K9 Module

Firstly, you need at least 20.0w PoE for the modules to power up.

Next, you may need to upgrade your firmware to 7.5. 

And finally, make sure your modules regulatory domain matches up with your AP.  It could be because your AP is "-A" and your module has a different regulatory domain.

Cisco Employee

AIR-CAP3602I-A-K9 Module

AP's are not getting enough power and hence the radio's are down...It happens in most of the cases..

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