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AIR-LAP1131G rebooting

rsjavahar
Level 1
Level 1

Hi

I am trying to install AIR-LAP1131AG to WLC 4202-12, it is joining to WLC and after few seconds it is rebooting , already WLC got 10APS they are working fine, but now i am trying to add 2 more APs to the WLC but both are having the same problem .. i am getting this this error message and it will roobots i thouhgt it might be IOS issue, but yesterday it joined to the WLC and downloded the IOS , but the same problem .. here the messages i am getiing

*Mar  1 00:00:36.473: %LWAPP-5-CHANGED: LWAPP changed state to JOIN

*Dec  8 10:27:13.129: %LWAPP-5-CHANGED: LWAPP changed state to IMAGE

Image info:

    Version Suffix: k9w8-.124-3g.JA2

    Image Name: c1130-k9w8-mx.124-3g.JA2

    Version Directory: c1130-k9w8-mx.124-3g.JA2

    Ios Image Size: 3420672

    Total Image Size: 3420672

    Image Feature: WIRELESS LAN|LWAPP

    Image Family: C1130

    Wireless Switch Management Version: 4.1.185.0

Extracting files...

it gives this message then device reboots

*Mar  1 00:00:38.698: %LWAPP-5-CHANGED: LWAPP changed state to JOIN

*Mar  1 00:00:38.699: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down

*Dec  8 10:31:29.083: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down

*Dec  8 10:31:29.304: %LWAPP-5-CHANGED: LWAPP changed state to CFG

*Dec  8 10:31:34.371: LWAPP_CLIENT_ERROR_DEBUG: spamHandleCfgReqTimer: Did not recieve the Config response

*Dec  8 10:31:34.485: %SYS-5-RELOAD: Reload requested by LWAPP CLIENT. Reload Reason: DID NOT GET CONFIG RESPONSE.

*Dec  8 10:31:34.485: %LWAPP-5-CHANGED: LWAPP changed state to DOWN

plz advise me how to do i add 2 more APs to the WLC

regards

Javahar

5 Replies 5

Scott Fella
Hall of Fame
Hall of Fame

Well I don't know how everything is setup, but have you tried putting the AP in the same subnet as the management interface. As long as you have dhcp on that subnet, the ap should join the wlc. You can move it to another vlan after it joins.

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***

HI Scott

yes it is in the AP management IP subnet only and its joingin with the wlc with DHCP IP address, but  it is showing this meggage  and rebooting . and i reseted to the factory default , and i don't have access to the WLC,

Mar  1 00:00:36.272: %DHCP-6-ADDRESS_ASSIGN: Interface FastEthernet0 assigned D

HCP address 10.17.36.214, mask 255.255.255.0, hostname AP0023.33bc.3174

*Mar  1 00:00:08.196: %SNMP-5-COLDSTART: SNMP agent on host AP0023.33bc.3174 is undergoing a cold start

*Mar  1 00:00:08.215: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset

*Mar  1 00:00:09.083: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to up

*Mar  1 00:00:09.215: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down

*Mar  1 00:00:10.084: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to up

*Mar  1 00:00:27.213: %LWAPP-5-CHANGED: LWAPP changed state to DISCOVERY

*Mar  1 00:00:27.213: bsnInitRcbSlot: slot 1 has NO radio

*Mar  1 00:00:27.231: bsnUnlockDevice: not bring radio up: radio 1 is in admin disable state

*Mar  1 00:00:28.995: %CDP_PD-4-POWER_OK: Full power - NEGOTIATED inline power source

*Mar  1 00:00:29.033: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up

*Mar  1 00:00:29.996: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up

Translating "CISCO-LWAPP-CONTROLLER.techabcd.com"...domain server (10.17.36.22)

*Mar  1 00:00:36.535: %DHCP-6-ADDRESS_ASSIGN: Interface FastEthernet0 assigned DHCP address 10.17.36.214, mask 255.255.255.0, hostname AP0023.33bc.3174

*Mar  1 00:00:38.695: LWAPP_CLIENT_ERROR: lwapp_name_lookup - Could Not resolve CISCO-LWAPP-CONTROLLER.technicolor.com

*Mar  1 00:00:48.704: LWAPP_CLIENT_ERROR_DEBUG: spamHandleDiscoveryTimer : Found the discovery response from MASTER Mwar

*Mar  1 00:00:48.715: %LWAPP-5-CHANGED: LWAPP changed state to JOIN

*Mar  1 00:00:48.716: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down

*Mar  1 00:00:49.716: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down

*Dec 13 08:12:49.293: %LWAPP-5-CHANGED: LWAPP changed state to CFG

*Dec 13 08:12:54.984: LWAPP_CLIENT_ERROR_DEBUG: spamHandleCfgReqTimer: Did not recieve the Config response

*Dec 13 08:12:55.094: %SYS-5-RELOAD: Reload requested by LWAPP CLIENT. Reload Reason: DID NOT GET CONFIG RESPONSE.

*Dec 13 08:12:55.094: %LWAPP-5-CHANGED: LWAPP changed state to DOWN

Please help me how to resolve this problem

pcroak
Cisco Employee
Cisco Employee

Hello Javahar,

The AP is not receiving an expected Configuration response from the WLC. We would want to run some debugs on the WLC command line to help us determine what the issue is:

debug mac addr

debug lwapp events enable

debug lwapp errors enable

(switch lwapp to capwap for WLC running 5.2 and later)

This output should point us in the right direction.

-Pat

Scott Fella
Hall of Fame
Hall of Fame

Your AP manager is on the same subnet as the management interface correct?  Both interfaceces (ap manager andmanagment) should e on the same subnet.  Also put the AP in the same subnet as the WLC managment not the ap manager subnet.  Let the ap find the wlc that way then move it.back to the ap manager subnet.

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***

Leo Laohoo
Hall of Fame
Hall of Fame
 Wireless Switch Management Version: 4.1.185.0

Are you running 4.X firmware on your WLC?

Darn it.  You need to force the WAP to see the WLC.

Can you the WAP ping the management IP address of the WLC?  If yes, use the command "lwapp ap controller ip address ".

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