AP 1042N with ios 15.2(4)JB5 is not joining to WLC with ios 7.4.121.0

[SHIBI V DEV]

I am trying to add AP 1042N with ios15.2(4)JB5  in WLC 2504 with IOS version 7.4.121.0 , but AP is not joining and

Below mentioned is the log I am getting in the AP , here 192.168.100.10 is WLC ip

*May 20 19:31:22.745: %CAPWAP-3-ERRORLOG: Go join a capwap controller
*May 20 19:51:24.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 192.168.100.10 peer_port: 5246
*May 20 19:51:24.804: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 192.168.100.10 peer_port: 5246
*May 20 19:51:24.805: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.100.10
*May 20 19:51:29.804: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.100.10
*May 20 19:52:23.222: %DTLS-5-ALERT: Received WARNING : Close notify alert from 192.168.100.10
*May 20 19:52:23.222: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 192.168.100.10:5246
*May 20 19:52:23.223: %CAPWAP-3-ERRORLOG: Go join a capwap controller
*May 20 19:51:24.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 192.168.100.10 peer_port: 5246
*May 20 19:51:24.818: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 192.168.100.10 peer_port: 5246
*May 20 19:51:24.819: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.100.10
*May 20 19:51:29.819: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.100.10

Can anyone tell me, is there any issue between the AP & WLC IOS compatibility or what else could be reason for this.

[Leo Laohoo · Accepted solution]

Can't be firmware compatibility.  Can you post the following command output: 

1.  WLC:  sh sysinfo; 

2.  AP:  sh version; and

3.  AP:  sh ip interface brief

Your logs is showing the AP is getting the correct time and date.  The only culprit left is the AP has a different regulatory domain against the country settings on the WLC.

[SHIBI V DEV]

Hi Thanks for everyone's comments,

                    I found solution,  I  i was extracting only one file from the tar  image and supporting files were not extracted to flash

Now I did " “archive tar /xtract  tftp://<TFTP server IP>/<ImageName>.tar flash: “ and extracted complete tar in to the flash and changed boot priority. Now it is joining to controller

 Thank you

[Sandeep Choudhary]

Hi,

Please provide the info asked by LEO then only we can find out the root cause of issue.

sh version from AP

sh sysinfo from WLC.

Regards