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New Member

ap 1552 can't join to wlc5508

Hello,

I try to join ap1552 with power injector to wlc 5508. AP gets ip but i don't see anything more. No logs on wlc. It looks that ap even don't try to connect.

I checked Debug Capwap Events,  Debug Capwap Errors, Debug Capwap Details,  with filter for my AP mac address and there is nothing, no try to connect, no errors. Maybe it's a problem with power ? bacause i see that radio interfaces are down. Maybe if there is no power enough, AP don't try to join ?I Use ftp 5e, 2m,10m,25m between power injector and AP.  Thanks for any support, greetings, Peter

my output:

(Cisco Controller) >show debug

MAC address ................................ 50:17:ff:dc:85:e0

Debug Flags Enabled:

capwap detail enabled.

capwap error enabled.

capwap info enabled.

capwap critical enabled.

capwap events enabled.

capwap state enabled.

dhcp packet enabled.

dot11 mobile enabled.

dot11 state enabled

dot1x events enabled.

dot1x states enabled.

lwapp events enabled.

lwapp errors enabled.

lwapp detail enabled.

pem events enabled.

pem state enabled.

CCKM client debug enabled.

(Cisco Controller) >show inventory

Burned-in MAC Address............................ CC:EF:48:B3:90:20

Power Supply 1................................... Present, OK

Power Supply 2................................... Absent

Maximum number of APs supported.................. 50

NAME: "Chassis"    , DESCR: "Cisco 5500 Series Wireless LAN Controller"

PID: AIR-CT5508-K9,  VID: V02,  SN: FCW1548L0EH

(Cisco Controller) >show time

Time............................................. Sat Nov 16 13:05:22 2013

Timezone delta................................... 1:0

Timezone location................................

NTP Servers

NTP Polling Interval.........................     3600

Index     NTP Key Index     NTP Server      NTP Msg Auth Status

-------  ---------------------------------------------------------------

2              0       1.1.1.41       AUTH DISABLED

ap>show version

Cisco IOS Software, C1550 Software (C1520-K9W7-M), Version 15.2(2)JB, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2012 by Cisco Systems, Inc.

Compiled Tue 11-Dec-12 05:12 by prod_rel_team

ROM: Bootstrap program is C1550 boot loader

BOOTLDR: C1550 Boot Loader (C1520-BOOT-M) LoaderVersion 15.2(2a)JA, RELEASE SOFTWARE (fc1)

ap uptime is 2 minutes

System returned to ROM by power loss

System image file is "flash:/c1520-k9w7-mx.152-2.JB/c1520-k9w7-xx.152-2.JB"

Last reload reason:

32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: 50:17:FF:DC:85:E0

Part Number                          : 73-13538-02

PCA Assembly Number                  : 800-31224-01

PCA Revision Number                  : 03

PCB Serial Number                    : FOC173823JV

Top Assembly Part Number             : 800-34853-05

Top Assembly Serial Number           : FCZ1743H03L

Top Revision Number                  : A0

Product/Model Number                 : AIR-CAP1552E-E-K9

ap>sh inventory

NAME: "AP1550", DESCR: "Cisco Aironet 1550 Series (IEEE 802.11n) Access Point"

PID: AIR-CAP1552E-E-K9 , VID: V04, SN: FCZ1743H03L

ap>sh ip interface brief

Interface                  IP-Address      OK? Method Status                Protocol

BVI1                       1.1.1.115 YES DHCP   up                    up

Dot11Radio0                unassigned      YES unset  administratively down down

Dot11Radio1                unassigned      YES unset  administratively down down

GigabitEthernet0           unassigned      YES TFTP   up                    up

GigabitEthernet1           unassigned      YES unset  up                    down

GigabitEthernet2           unassigned      YES unset  up                    down

GigabitEthernet3           unassigned      YES unset  up                    down

ap>

ap>show evtlog

Current evtlog contents:

Mar 1 00:00:14.475: %EVT-5-NTC: Unable to open event log file flash:/event.log

Mar 1 00:00:14.475: %EVT-5-NTC: Read and initialized AP event log (contains, 0 messages)

Mar 1 00:00:24.095: %LINEPROTO-5-UPDOWN: Line protocol on Interface Ethernet4, changed state to up

Mar 1 00:00:26.107: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up

Mar 1 00:01:21.715: %EVT-5-NTC: Radio d0 RST 37 Flags 60109 BCN 0

Mar 1 00:01:21.719: %EVT-5-NTC: Radio d0 RST 37 Flags 60109 BCN 0

Mar 1 00:01:21.719: %EVT-5-NTC: Radio d1 RST 37 Flags 60109 BCN 0

Mar 1 00:01:21.723: %EVT-5-NTC: Radio d1 RST 37 Flags 60109 BCN 0

Mar 1 00:01:21.727: %EVT-5-NTC: Radio d0 RST 54 Flags 60109 BCN 0

Mar 1 00:01:21.727: %EVT-5-NTC: Radio d1 RST 54 Flags 60109 BCN 0

Mar 1 00:01:21.731: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down

Mar 1 00:01:21.731: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down

Mar 1 00:01:28.759: %SYS-5-RESTART: System restarted --

Cisco IOS Software, C1550 Software (C1520-K9W7-M), Version 15.2(2)JB, RMar 1 00:01:28.759: %SNMP-5-COLDSTART: SNMP agent on host ap is undergoing a cold start

Mar 1 00:01:28.779: %EVT-5-NTC: Radio d0 RST 37 Flags 60109 BCN 0

Mar 1 00:01:28.779: %EVT-5-NTC: Radio d1 RST 37 Flags 60109 BCN 0

Mar 1 00:01:29.023: %EVT-5-NTC: Radio d0 RST 37 Flags 60109 BCN 0

Mar 1 00:01:29.023: %EVT-5-NTC: Radio d1 RST 37 Flags 60109 BCN 0

Mar 1 00:01:29.743: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up

Mar 1 00:01:30.675: %EVT-5-NTC: Radio d1 RST 37 Flags 60109 BCN 0

Mar 1 00:01:30.675: %EVT-5-NTC: Radio d0 RST 37 Flags 60109 BCN 0

Mar 1 00:01:30.675: %CDP_PD-2-POWER_LOW: All radios disabled - INJECTOR_DETECTED

*** End of evtlog ***

2 ACCEPTED SOLUTIONS

Accepted Solutions
Hall of Fame Super Gold

ap 1552 can't join to wlc5508

Mar 1 00:01:30.675: %CDP_PD-2-POWER_LOW: All radios disabled - INJECTOR_DETECTED

That's not good.

K9W7

I think this is an IOS for AUTONOMOUS.  You need to convert the AP to run CAPWAP.

Post the WLC command of "sh sysinfo". 

VIP Purple

ap 1552 can't join to wlc5508

As Leo pointed out earlier, you are having Autonomous Image on this AP. So it cannot join to a controller unless you convert this to Lighthweight.

Try to download an Lightweight image like this (c1520-k9w8-tar.152-2.JB.tar) & then using a TFTP server you can upload it to your AP. You can use below command on AP CLI to achieve this.

ap#archive download-sw /force-reload /overwrite tftp://x.x.x.x/c1520-k9w8-tar.152-2.JB.tar

Once you do this conversion your AP should be able to join the WLC

HTH

Rasika

**** Pls rate all useful responses ****

8 REPLIES
Hall of Fame Super Gold

ap 1552 can't join to wlc5508

Mar 1 00:01:30.675: %CDP_PD-2-POWER_LOW: All radios disabled - INJECTOR_DETECTED

That's not good.

K9W7

I think this is an IOS for AUTONOMOUS.  You need to convert the AP to run CAPWAP.

Post the WLC command of "sh sysinfo". 

New Member

ap 1552 can't join to wlc5508

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.

Product Name..................................... Cisco Controller

Product Version.................................. 7.0.220.0

Bootloader Version............................... 1.0.1

Field Recovery Image Version..................... 6.0.182.0

Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27

Build Type....................................... DATA + WPS

System Name...................................... WLC1T

System Location..................................

System Contact...................................

System ObjectID.................................. 1.3.6.1.4.1.9.1.1069

IP Address....................................... 1.1.1.10

Last Reset....................................... Software reset

System Up Time................................... 0 days 0 hrs 16 mins 44 secs

System Timezone Location.........................

Current Boot License Level....................... base

Current Boot License Type........................ Permanent

Next Boot License Level.......................... base

Next Boot License Type........................... Permanent

--More-- or (q)uit

Configured Country............................... PL

Operating Environment............................ Commercial (0 to 40 C)

Internal Temp Alarm Limits....................... 0 to 65 C

Internal Temperature............................. +37 C

External Temperature............................. +20 C

Fan Status....................................... OK

State of 802.11b Network......................... Enabled

State of 802.11a Network......................... Enabled

Number of WLANs.................................. 5

Number of Active Clients......................... 18

Burned-in MAC Address............................ CC:EF:48:B3:90:20

Power Supply 1................................... Present, OK

Power Supply 2................................... Absent

Maximum number of APs supported.................. 50

Hall of Fame Super Gold

ap 1552 can't join to wlc5508

Did you assign the MAC address of the 1552 into the WLC?

New Member

ap 1552 can't join to wlc5508

I have also in log:

*spamApTask0: Nov 16 14:11:54.765: %LWAPP-3-DISC_INTF_STATE_ERR: spam_lrad.c:17415 Unable to get administrative state of interface 'ap-manager' (port 0), not returning interface in discovery response

but i'm not sure that is connected with my problem..

Hall of Fame Super Gold

ap 1552 can't join to wlc5508

Please post the WLC command of "sh sysinfo".

VIP Purple

ap 1552 can't join to wlc5508

As Leo pointed out earlier, you are having Autonomous Image on this AP. So it cannot join to a controller unless you convert this to Lighthweight.

Try to download an Lightweight image like this (c1520-k9w8-tar.152-2.JB.tar) & then using a TFTP server you can upload it to your AP. You can use below command on AP CLI to achieve this.

ap#archive download-sw /force-reload /overwrite tftp://x.x.x.x/c1520-k9w8-tar.152-2.JB.tar

Once you do this conversion your AP should be able to join the WLC

HTH

Rasika

**** Pls rate all useful responses ****

New Member

ap 1552 can't join to wlc5508

I change software as You said and it works! Thanks for help.

I noticed also that AP1552 can only works in bridge mode, rest of my AP are in local mode. I hope that they will work together without problems..

Second point is that i had to add my AP1552 mac address to SECURITY > MAC Filtering. For rest of my old AP 11xx,12xx i didn't have to add mac address there. I don't understand this..

VIP Purple

ap 1552 can't join to wlc5508

This mean your AP is having mesh image. For that to work you need to add this MAC entry  & cisco may remove this restriction in future.

You should be able to change this to local mode AP. Did you try to change (in WLC GUI Wireless -> AP -> General -> AP mode -> set to Local) the AP mode into local ? That should work.

In local mode you do not want to have this MAC entry

HTH

Rasika

**** Pls rate all useful responses ***

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