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New Member

AP 340 Firmware and Installation key missing??

The power surged one day and somehow wiped out the memory on my AP340. I can use the terminal mode to access the AP, but it won't take any firmware updates whatsoever. The installation key is missing as well. I have tried several times to load firmware and get flash write error 5. I don't know what to do know. Is there anyone that can help me? Is it possible to copy the entire frimware image from one AP and send the whole thing to another?

Thanks for all who are able to help.

Nick Marks

3 REPLIES
Cisco Employee

Re: AP 340 Firmware and Installation key missing??

http://www.cisco.com/warp/public/102/wlan/install_key.shtml

http://www.cisco.com/warp/public/102

depending on firmware version you may or may not be able to recover the

installation key . check above url . If you can not recover then you may need

to get new RMA for this AP .

Now you can distribute firmware from on AP to another .

Distribute firmware and distribute config is nice feature Cisco has

go to setup-> Cisco Service , you will find option under this .

New Member

Re: AP 340 Firmware and Installation key missing??

Unfortunatley, that did not help. How much do you think it would be to replace the AP? Also, how would I go about doing that if I decide to? Thanks for your help.

Cisco Employee

Re: AP 340 Firmware and Installation key missing??

You need to dial 1 800 553 2447 and get the help from there..They will direct you towards the quote for repair or replacement.

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