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New Member

AP AIR-CAP1602I-C-K9 Not Join with WLC 2500

Please this is my Problem , I can access to WLC fine no problem , But with i connected the AP 16021 to the POE from WLC , This Syslog comes in as attached . Thank You in Advince .

32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: BC:16:65:06:E0:03

Part Number                          : 73-14671-04

PCA Assembly Number                  : 000-00000-00

PCA Revision Number                  :

PCB Serial Number                    : FOC17014029

Top Assembly Part Number             : 800-38552-01

Top Assembly Serial Number           : FGL1723W8D0

Top Revision Number                  : A0

Product/Model Number                 : AIR-CAP1602I-C-K9

*Mar  1 00:01:59.866: %CAPWAP-3-ERRORLOG: Discovery response from MWAR 'WLC'runn

ing version 7.2.103.0 is rejected.

*Mar  1 00:01:59.866: %CAPWAP-3-ERRORLOG: Failed to decode discovery response.

*Mar  1 00:01:59.866: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process m

essage type 2 state 2.

*Mar  1 00:01:59.866: %CAPWAP-3-ERRORLOG: Failed to handle capwap control messag

e from controller

*Mar  1 00:01:59.866: %CAPWAP-3-ERRORLOG: Failed to process unencrypted capwap p

acket from 192.168.10.1

*Mar  1 00:02:18.866: %CAPWAP-3-ERRORLOG: Discovery response from MWAR 'WLC'runn

ing version 7.2.103.0 is rejected.

*Mar  1 00:02:18.866: %CAPWAP-3-ERRORLOG: Failed to decode discovery response.

*Mar  1 00:02:18.866: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process m

essage type 2 state 2.

*Mar  1 00:02:18.866: %CAPWAP-3-ERRORLOG: Failed to handle capwap control messag

e from controller

*Mar  1 00:02:18.866: %CAPWAP-3-ERRORLOG: Failed to process unencrypted capwap p

acket from 192.168.10.1

*Mar  1 00:02:18.866: %CAPWAP-3-ERRORLOG: Discovery response from MWAR 'WLC'runn

ing version 7.2.103.0 is rejected.

*Mar  1 00:02:18.866: %CAPWAP-3-ERRORLOG: Failed to decode discovery response.

*Mar  1 00:02:18.866: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process m

essage type 2 state 2.

*Mar  1 00:02:18.866: %CAPWAP-3-ERRORLOG: Failed to handle capwap control messag

e from controller

  • Getting Started with Wireless
4 ACCEPTED SOLUTIONS

Accepted Solutions
VIP Purple

Re: AP AIR-CAP1602I-C-K9 Not Join with WLC 2500

Hi,

*Mar  1 00:02:18.866: %CAPWAP-3-ERRORLOG: Discovery response from MWAR 'WLC'runn

ing version 7.2.103.0 is rejected.

The first IOS support by 1602 AP is 7.4.100.0.

You must upgrade the software on wlc to minimum 7.4.100.0.

Chek mtrix compatibilty: http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html

Regards

Dont forget to rate helpful posts.

VIP Purple

Re: AP AIR-CAP1602I-C-K9 Not Join with WLC 2500

you have wrong regulatery domain on Access point:

AIR-CAP1602I-C-K9

Your wlc is set to US.

Change the country on wlc and then try again.

which country u r in ?????

Regards

Dont forget to rate helpful posts

VIP Purple

Re: AP AIR-CAP1602I-C-K9 Not Join with WLC 2500

How to change  country on WLC:

By CLI

Before you can change the country code of a WLC, you must disable the 802.11a and 802.11b network :

config 802.11a disable network

config 802.11b disable network

Now you can change the country code of the controller. In this case we change it from US to MY (Malaisya)

config country MY

thenable againthe both networks

config 802.11a enable network

config 802.11b enable network

By GUI:

First disable both network 802.11a and 802.11b

Follow these steps to disable the 802.11a and 802.11b/g networks as follows:

  •     Choose Wireless> 802.11a/n > Network.

  •     Unselect the 802.11a Network Status check box.

  •     Click Apply to commit your changes.

  •     Choose Wireless > 802.11b/g/n > Network.

  •     Unselect the 802.11b/g Network Status check box.

  •     Click Apply to commit your changes.

Change country code on WLC now:

Choose Wireless > Country

Regards

VIP Purple

Re: AP AIR-CAP1602I-C-K9 Not Join with WLC 2500

Left side click on 802.11b/g/n.....oper status should be UP.

Reagrds

Dont forget to rate helpful posts, also mark this question as answered

12 REPLIES
VIP Purple

Re: AP AIR-CAP1602I-C-K9 Not Join with WLC 2500

Hi,

*Mar  1 00:02:18.866: %CAPWAP-3-ERRORLOG: Discovery response from MWAR 'WLC'runn

ing version 7.2.103.0 is rejected.

The first IOS support by 1602 AP is 7.4.100.0.

You must upgrade the software on wlc to minimum 7.4.100.0.

Chek mtrix compatibilty: http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html

Regards

Dont forget to rate helpful posts.

New Member

Re: AP AIR-CAP1602I-C-K9 Not Join with WLC 2500

Thank You Sand For your Reply , I Already update to (

air-ct2500-k9-7-4-110-0.aes )

And at the ferist Time The WLC an See the AP but after few Second the AP no more to the WLC

And give me the Syslog beloow . Any Idea ,  appricated your great help

*Jan  8 04:34:12.487: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process m

essage type 10 state 5.

*Jan  8 04:34:12.487: %CAPWAP-3-ERRORLOG: Failed to handle capwap control messag

e from controller

*Jan  8 04:34:12.487: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap pac

ket from 192.168.10.1

VIP Purple

Re: AP AIR-CAP1602I-C-K9 Not Join with WLC 2500

power off the AP and put the whole boot process here.

all logs......paste here :

also paste:

wlc: sh sysinfo

AP:sh inventory

regards

New Member

Re: AP AIR-CAP1602I-C-K9 Not Join with WLC 2500

After Power Off and ON

Press RETURN to get started!

*Mar  1 00:00:12.007: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self t

est passed

*Mar  1 00:00:14.431: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self

test passed on interface Dot11Radio 0

*Mar  1 00:00:14.555: %LINK-6-UPDOWN: Interface GigabitEthernet0, changed state

to up

*Mar  1 00:00:15.543: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self

test passed on interface Dot11Radio 1

*Mar  1 00:00:18.303: %SYS-5-RESTART: System restarted --

Cisco IOS Software, C1600 Software (AP1G2-K9W8-M), Version 15.2(2)JB2, RELEASE S

OFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2013 by Cisco Systems, Inc.

Compiled Mon 29-Jul-13 12:35 by prod_rel_team

*Mar  1 00:00:18.303: %SNMP-5-COLDSTART: SNMP agent on host APbc16.6506.e003 is

undergoing a cold start

*Mar  1 00:00:18.339: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to r

eset

*Mar  1 00:00:18.339: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to r

eset

*Mar  1 00:00:18.847: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEth

ernet0, changed state to up

*Mar  1 00:00:19.463: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, chan

ged state to up

*Mar  1 00:00:21.719: %SSH-5-ENABLED: SSH 2.0 has been enabledlwapp_crypto_init:

MIC Present and Parsed Successfully

%Default route without gateway, if not a point-to-point interface, may impact pe

rformance

*Mar  1 00:00:40.903: %CDP_PD-4-POWER_OK: Full power - NEGOTIATED inline power s

ource

*Mar  1 00:00:41.967: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up

*Mar  1 00:00:42.967: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio

0, changed state to up

*Mar  1 00:00:43.023: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up

*Mar  1 00:00:44.023: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio

1, changed state to up

*Mar  1 00:00:47.103: Logging LWAPP message to 255.255.255.255.

*Mar  1 00:00:54.647: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP addre

ss 192.168.10.2, mask 255.255.255.0, hostname APbc16.6506.e003

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (192.168.10.10)

*Mar  1 00:01:10.519: %CAPWAP-3-ERRORLOG: Did not get log server settings from D

HCP.

*Mar  1 00:01:19.519: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROL

LER

*Mar  1 00:01:29.519: %CAPWAP-3-ERRORLOG: Go join a capwap controller

*Jan  8 04:49:53.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_i

p: 192.168.10.1 peer_port: 5246

*Jan  8 04:49:55.483: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully

peer_ip: 192.168.10.1 peer_port: 5246

*Jan  8 04:49:55.483: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.10.1

*Jan  8 04:49:55.483: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination

.

*Jan  8 04:49:55.483: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process m

essage type 10 state 5.

*Jan  8 04:49:55.483: %CAPWAP-3-ERRORLOG: Failed to handle capwap control messag

e from controller

*Jan  8 04:49:55.483: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap pac

ket from 192.168.10.1

*Jan  8 04:50:13.607: %CAPWAP-3-ERRORLOG: Retransmission count for packet exceed

., 1)x(UNKNOWN_MESSAGE_TYPE (5)

*Jan  8 04:50:13.607: %CAPWAP-3-ERRORLOG: GOING BACK TO DISCOVER MODE

*Jan  8 04:50:13.607: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 192

.168.10.1:5246

*Jan  8 04:50:13.655: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led sta

te 255

*Jan  8 04:50:13.671: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to a

dministratively down

*Jan  8 04:50:13.671: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to a

dministratively down

*Jan  8 04:50:13.687: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up

*Jan  8 04:50:13.727: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up

*Jan  8 04:50:14.671: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio

0, changed state to down

*Jan  8 04:50:14.723: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to do

wn

*Jan  8 04:50:14.731: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to r

eset

*Jan  8 04:50:15.715: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio

0, changed state to up

*Jan  8 04:50:15.723: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio

1, changed state to down

*Jan  8 04:50:15.767: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up

*Jan  8 04:50:15.775: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to do

wn

*Jan  8 04:50:15.783: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to r

eset

*Jan  8 04:50:16.767: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio

1, changed state to up

*Jan  8 04:50:16.775: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio

0, changed state to down

*Jan  8 04:50:16.811: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up

*Jan  8 04:50:17.811: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio

0, changed state to up

*Jan  8 04:50:29.723: %CAPWAP-3-ERRORLOG: Go join a capwap controller

*Jan  8 04:50:30.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_i

p: 192.168.10.1 peer_port: 5246

*Jan  8 04:50:30.487: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully

peer_ip: 192.168.10.1 peer_port: 5246

*Jan  8 04:50:30.487: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.10.1

*Jan  8 04:50:30.491: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination

.

*Jan  8 04:50:30.491: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process m

essage type 10 state 5.

*Jan  8 04:50:30.491: %CAPWAP-3-ERRORLOG: Failed to handle capwap control messag

e from controller

*Jan  8 04:50:30.491: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap pac

ket from 192.168.10.1

*Jan  8 04:50:48.919: %CAPWAP-3-ERRORLOG: Retransmission count for packet exceed

., 1)x(UNKNOWN_MESSAGE_TYPE (5)

*Jan  8 04:50:48.919: %CAPWAP-3-ERRORLOG: GOING BACK TO DISCOVER MODE

*Jan  8 04:50:48.919: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 192

.168.10.1:5246

*Jan  8 04:50:48.963: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led sta

te 255

*Jan  8 04:50:48.983: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to a

dministratively down

*Jan  8 04:50:48.983: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to a

dministratively down

*Jan  8 04:50:48.995: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up

*Jan  8 04:50:49.027: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up

*Jan  8 04:50:49.983: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio

0, changed state to down

*Jan  8 04:50:50.031: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to do

wn

*Jan  8 04:50:50.039: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to r

eset

*Jan  8 04:50:51.023: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio

0, changed state to up

*Jan  8 04:50:51.031: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio

1, changed state to down

*Jan  8 04:50:51.075: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up

*Jan  8 04:50:51.083: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to do

wn

*Jan  8 04:50:51.091: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to r

eset

*Jan  8 04:50:52.075: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio

1, changed state to up

*Jan  8 04:50:52.083: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio

0, changed state to down

*Jan  8 04:50:52.119: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up

*Jan  8 04:50:53.119: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio

0, changed state to up

*Jan  8 04:51:05.027: %CAPWAP-3-ERRORLOG: Go join a capwap controller

*Jan  8 04:51:05.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_i

p: 192.168.10.1 peer_port: 5246

*Jan  8 04:51:05.487: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully

peer_ip: 192.168.10.1 peer_port: 5246

*Jan  8 04:51:05.487: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.10.1

*Jan  8 04:51:05.487: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination

.

*Jan  8 04:51:05.487: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process m

essage type 10 state 5.

*Jan  8 04:51:05.487: %CAPWAP-3-ERRORLOG: Failed to handle capwap control messag

e from controller

*Jan  8 04:51:05.487: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap pac

ket from 192.168.10.1

New Member

Re: AP AIR-CAP1602I-C-K9 Not Join with WLC 2500

APbc16.6506.e003#sh inventory

NAME: "AP1600", DESCR: "Cisco Aironet 1600 Series (IEEE 802.11n) Access Point"

PID: AIR-CAP1602I-C-K9 , VID: V01, SN: FGL1723W8D0

New Member

Re: AP AIR-CAP1602I-C-K9 Not Join with WLC 2500

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.

Product Name..................................... Cisco Controller

Product Version.................................. 7.4.110.0

Bootloader Version............................... 1.0.16

Field Recovery Image Version..................... 1.0.0

Firmware Version................................. PIC 16.0

Build Type....................................... DATA + WPS

System Name...................................... WLC

System Location..................................

System Contact...................................

System ObjectID.................................. 1.3.6.1.4.1.9.1.1279

IP Address....................................... 192.168.10.1

Last Reset....................................... Software reset

System Up Time................................... 0 days 3 hrs 12 mins 37 secs

System Timezone Location.........................

System Stats Realtime Interval................... 5

System Stats Normal Interval..................... 180

--More-- or (q)uit

Configured Country............................... US  - United States

Operating Environment............................ Commercial (0 to 40 C)

Internal Temp Alarm Limits....................... 0 to 65 C

Internal Temperature............................. +36 C

External Temperature............................. +41 C

Fan Status....................................... 4200 rpm

State of 802.11b Network......................... Enabled

State of 802.11a Network......................... Enabled

Number of WLANs.................................. 1

Number of Active Clients......................... 0

Memory Current Usage............................. Unknown

Memory Average Usage............................. Unknown

CPU Current Usage................................ Unknown

CPU Average Usage................................ Unknown

Burned-in MAC Address............................ 50:06:04:CB:C2:40

Maximum number of APs supported.................. 5

VIP Purple

Re: AP AIR-CAP1602I-C-K9 Not Join with WLC 2500

you have wrong regulatery domain on Access point:

AIR-CAP1602I-C-K9

Your wlc is set to US.

Change the country on wlc and then try again.

which country u r in ?????

Regards

Dont forget to rate helpful posts

Hall of Fame Super Gold

Re: AP AIR-CAP1602I-C-K9 Not Join with WLC 2500

Please post the output to the command "sh sysinfo".

Sent from Cisco Technical Support Wii App

New Member

Re: AP AIR-CAP1602I-C-K9 Not Join with WLC 2500

So I live in Malaysia , probably I selected or I have to select specific country ?
Thank you in advance :)

Sent from Cisco Technical Support iPhone App

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