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New Member

AP cannot registration on WLC5508

Dear All,

I have a big problem about cannot registration AP on WLC5508...

first working day on new company and they gave me thats similar project, basic configration on WLC 5508 but i tried everything but i cant run the system please give me help this issue.

i have 1 5508 series controller

1 3750-x 48-POE switch and then AIR-CAP3602I--9 AP

WLC Version 6.0.199.4

LWAPP version 7.3.1.53

switch conf

gig 1/0/48

switch trunk en dq1

swtich trunk allowed vlan,10,20

sw mod trunk

DHCP support on 3750 switch

AP getting IP on DHCP server

pinging from WCL to AP but they arent register the WLC doesnt see it

what can i do about issue, i need to fix it please help me about them.

6 ACCEPTED SOLUTIONS

Accepted Solutions
Hall of Fame Super Gold

AP cannot registration on WLC5508

Please post the outputs to the following commands:

1.  WLC:  sh sysinfo;

2.  WLC:  sh time;

3.  AP:  sh version;

4.  AP:  sh ip interface brief; and

5.  AP:  sh inventory

Hall of Fame Super Gold

Re: AP cannot registration on WLC5508

You got lots of problems. 

*Sep 16 12:59:59.539

WLC time and date are incorrect.  AP won't join when time and date is incorrect.

Product Version.................................. 6.0.199.4

For AP3600 your firmware needs to be running a minimum of 7.1.91.X.

Software Release Support for Access Points

Hall of Fame Super Gold

AP cannot registration on WLC5508

how can i find a new firmware for AP can you help me about them,

If you have a valid Service Contract, you can download the firmware from here.  Don't forget to upgrade the FUS.  Instructions on how to upgrade the FUS can be found here.

Hall of Fame Super Gold

AP cannot registration on WLC5508

The best way to configure time and date is to synchronize to a valid NTP source. 

Configuring an NTP Server to Obtain the Date and Time

Hall of Fame Super Gold

AP cannot registration on WLC5508

And don't forget to rate our posts.  Thank you. 

Hall of Fame Super Gold

AP cannot registration on WLC5508

i havent, i dont havent smartnet.. what can i do abot them. i guess, i am gonna fail.

Talk to the vendor who sold you the WLC and kindly ask them if they could furnish you the code or else your 3600 won't work.

9 REPLIES
Hall of Fame Super Gold

AP cannot registration on WLC5508

Please post the outputs to the following commands:

1.  WLC:  sh sysinfo;

2.  WLC:  sh time;

3.  AP:  sh version;

4.  AP:  sh ip interface brief; and

5.  AP:  sh inventory

New Member

Re: AP cannot registration on WLC5508

Dear Leo

thanks a lot for your feedback, you can see the details on attechment file. so I noticed AP gettin mismatch error. but i dont understand it.

thanks again.

Hall of Fame Super Gold

Re: AP cannot registration on WLC5508

You got lots of problems. 

*Sep 16 12:59:59.539

WLC time and date are incorrect.  AP won't join when time and date is incorrect.

Product Version.................................. 6.0.199.4

For AP3600 your firmware needs to be running a minimum of 7.1.91.X.

Software Release Support for Access Points

New Member

Re: AP cannot registration on WLC5508

thanks your replay Leo,

how can i find a new firmware for AP can you help me about them, anyway when i am fixed date on WLC and firmware AP will fix it ?

best wishes,

sefa

Hall of Fame Super Gold

AP cannot registration on WLC5508

how can i find a new firmware for AP can you help me about them,

If you have a valid Service Contract, you can download the firmware from here.  Don't forget to upgrade the FUS.  Instructions on how to upgrade the FUS can be found here.

New Member

AP cannot registration on WLC5508

i havent, i dont havent smartnet.. what can i do abot them. i guess, i am gonna fail.

Hall of Fame Super Gold

AP cannot registration on WLC5508

i havent, i dont havent smartnet.. what can i do abot them. i guess, i am gonna fail.

Talk to the vendor who sold you the WLC and kindly ask them if they could furnish you the code or else your 3600 won't work.

Hall of Fame Super Gold

AP cannot registration on WLC5508

The best way to configure time and date is to synchronize to a valid NTP source. 

Configuring an NTP Server to Obtain the Date and Time

Hall of Fame Super Gold

AP cannot registration on WLC5508

And don't forget to rate our posts.  Thank you. 

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