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New Member

AP operation status down

I just setup a new lan controller and registered some AP's successfully, however the AP's are not broading the SSID's and I noticed that their operational state is down.

Why is it down and I do I bring them back up?

From the controller I can see the AP's are all enabled.

Pls help             

1 ACCEPTED SOLUTION

Accepted Solutions

Re: AP operation status down

Do a:

>show 802.11b

>show 802.11a

And post the results please

__________________________________________________________________________________________
"Satisfaction does not come from knowing the solution, it comes from knowing why." - Rosalind Franklin
__________________________________________________________________________________________
‎"I'm in a serious relationship with my Wi-Fi. You could say we have a connection."

__________________________________________________________________________________________ "Satisfaction does not come from knowing the solution, it comes from knowing why." - Rosalind Franklin ___________________________________________________________
6 REPLIES
Hall of Fame Super Silver

Re: AP operation status down

Post some screen shots and also from the WLC cli do a show ap summary.

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***
Cisco Employee

AP operation status down

Hi Ronni,

There could be a number of reasons why it is currently in the DOWN state for 'Operational State':

- Is the radio for that AP(802.11a or 802.11bg) Administratively disabled?  If so you will have to manually enable again through Wireless > Access Points > 802.11a or 802.11bg > Hover over small blue box far right > Configure

- Is the network disabled for that specific band?  You can check the network under wireless > 802.11a/n or 802.11b/g/n > Network.  Make sure the checkbox is checked for network status.

If it is not one of these two issues, then we will need more information on the controller model/software in addition to the access points model you are trying to join to give us a better understanding of the hardware involved.

Cheers,
Erwin

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New Member

Re: AP operation status down

(Cisco Controller) >show ap summary

Number of APs.................................... 5

Global AP User Name.............................. Not Configured
Global AP Dot1x User Name........................ Not Configured

AP Name             Slots  AP Model              Ethernet MAC       Location          Port  Country  Priority
------------------  -----  --------------------  -----------------  ----------------  ----  -------  ------
AP_NORTHWEST         2     AIR-CAP2602E-A-K9     f8:72:ea:24:4b:89  North west corne  1        US       1
AP_SOUTHWEST         2     AIR-CAP2602E-A-K9     f8:72:ea:24:4b:9a  default location  1        US       1
AP_CENTERNORTH       2     AIR-CAP2602E-A-K9     f8:72:ea:a6:c6:3e  default location  1        US       1
AP_CENTERSOUTH       2     AIR-CAP2602E-A-K9     6c:41:6a:92:ab:d0  default location  1        US       1
AP_SOUTHEAST         2     AIR-CAP2602E-A-K9     f8:72:ea:23:c9:d6  default location  1        US       1

New Member

Re: AP operation status down

The admin status is enabled yet the operational status is still DOWN.

Re: AP operation status down

Do a:

>show 802.11b

>show 802.11a

And post the results please

__________________________________________________________________________________________
"Satisfaction does not come from knowing the solution, it comes from knowing why." - Rosalind Franklin
__________________________________________________________________________________________
‎"I'm in a serious relationship with my Wi-Fi. You could say we have a connection."

__________________________________________________________________________________________ "Satisfaction does not come from knowing the solution, it comes from knowing why." - Rosalind Franklin ___________________________________________________________
New Member

Re: AP operation status down

That was the problem, the 802.11b Network and 802.11a Network were disabled. Thank you very much

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