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New Member

AP Won't Join with Controller

Hi all,

I'm having problems getting my 3602 access point to join with a 5508 wireless controller. Having a look at the ap join stats on the controller, I consistently get the following:

(Cisco Controller) >show ap join stats detailed ec:e1:a9:da:b2:c0

Sync phase statistics

- Time at sync request received............................ Not applicable

- Time at sync completed................................... Not applicable

Discovery phase statistics

- Discovery requests received.............................. 26

- Successful discovery responses sent...................... 26

- Unsuccessful discovery request processing................ 0

- Reason for last unsuccessful discovery attempt........... Not applicable

- Time at last successful discovery attempt................ Sep 03 09:28:53.319

- Time at last unsuccessful discovery attempt.............. Not applicable

Join phase statistics

- Join requests received................................... 21

- Successful join responses sent........................... 0

- Unsuccessful join request processing..................... 21

- Reason for last unsuccessful join attempt................ RADIUS authorization is pending for the AP

- Time at last successful join attempt..................... Not applicable

- Time at last unsuccessful join attempt................... Sep 03 09:29:08.904

Configuration phase statistics

--More-- or (q)uit

- Configuration requests received.......................... 0

- Successful configuration responses sent.................. 0

- Unsuccessful configuration request processing............ 0

- Reason for last unsuccessful configuration attempt....... Not applicable

- Time at last successful configuration attempt............ Not applicable

- Time at last unsuccessful configuration attempt.......... Not applicable

Last AP message decryption failure details

- Reason for last message decryption failure............... Not applicable

Last AP disconnect details

- Reason for last AP connection failure.................... Radius authorization of the AP has failed

- Last AP disconnect reason................................ Not applicable

Last join error summary

- Type of error that occurred last......................... AP got or has been disconnected

- Reason for error that occurred last...................... Radius authorization of the AP has failed

- Time at which the last join error occurred............... Sep 03 09:29:08.904

AP disconnect details

- Reason for last AP connection failure.................... Radius authorization of the AP has failed

                                                                                                      Ethernet Mac : ec:e1:a9:da:b2:c0  Ip Address : 192.168.100.153

I have disabled RADIUS authentication on the controller, added the base MAC of the AP to the AP authorization list and policy is to accept MIC.

I would be greatful if anyone knows what the issue is and how to resolve.

Attached is the output from the console on one of the AP's that won't join. If further outputs are required, please let me know.

Thanks in advance.

1 REPLY
New Member

AP Won't Join with Controller

I managed to work this one out (sort of). I was adding the wrong MAC address to the AP authorization list. Now I have corrected this, the first AP has joined with the controller. Hopefully this will help someone with a similar problem.

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