Can't add 8510WLC to CPI 1.4

[PHILIP DAMIAN-GRINT]

I am trying to add a new 8510 WLC running 7.6.120.0 to CPI 1.4 Update 1.

The controller remains in "unknown devices" with Inventory status "failed"  and Inventory Status DetaiI  "Collection Status : Unexpected Error see the log file inventory.log for details"

The inventory log shows the inventory process starting and finishing without errors - I've attached the log file.

I can't find anything which might suggest what is going wrong here

Has anyone seen this problem before?

[Leo Laohoo · Accepted solution]

For WLC firmware 7.6.X, you need CPI 2.1.

[PHILIP DAMIAN-GRINT]

Thanks for the speedy reply Leo!

Just to be clear here - the full combination required is 8510WLC + 3702i AP + CPI. Would you still go with CPI 2.1?

Regards

Philip

[Sandeep Choudhary]

HI,

In this case yes you must need CPI 2.1 as per cisco recommandation.

But

If you can downgrade the WLC to 7.4.121.0 version then you can use CPI 1.4.

Check the mtrix again from my last post.

Regards

Dont forget to rate helpful posts

[Leo Laohoo]

That's correct, Philip.  You need CPI 2.1 to support WLC firmware 7.6.X.

[Sandeep Choudhary]

adding to leo:

Check this matrix: you need PI 2.1 to add wlc with 7.6 version.

Table number 4.

http://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html

Regards