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Challege with WLC and WCS client authentication

I have  WLC and WCS as the web server for client web auth, challenge is clients are required to authenticate everytime the laptop lid is closed or the device is powered off. I know this is something  on the controller as it just resurfaced when we upgraded to 5508.

Let me know what to check.

JM

 

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Configuring Authentication

Configuring Authentication for Sleeping Clients (GUI)

http://www.cisco.com/c/en/us/td/docs/wireless/controller/7-5/config_guide/b_cg75/b_cg75_chapter_010111.html#reference_7008E6F7D7094BA7AD39491D7361622D

Configuring Authentication

Configuring Authentication for Sleeping Clients (CLI)

        Enable or disable authentication for sleeping clients on a WLAN by entering this command: config wlan custom-web sleep-client {enable | disable} wlan-id

        Configure the sleeping client timeout on a WLAN by entering this command: config wlan custom-web sleep-client timeout wlan-id duration

        View the sleeping client configuration on a WLAN by entering this command: show wlan wlan-id

        Delete any unwanted sleeping client entries by entering this command: config custom-web sleep-client delete client-mac-addr

        View a summary of all the sleeping client entries by entering this command: show custom-web sleep-client summary

        View the details of a sleeping client entry based on the MAC address of the client by entering this command: show custom-web sleep-client detail client-mac-addr

 

For more information you can go through the below link

http://www.cisco.com/c/en/us/td/docs/wireless/controller/7-5/configuration-guide/b_cg75/b_cg75_chapter_010111.html#task_05D38A9C9C7E468181768BE8A08FC523

Cisco Employee

Please refer to the below

Please refer to the below link :

http://www.cisco.com/c/en/us/td/docs/wireless/controller/7-5/configuration-guide/b_cg75/b_cg75_chapter_010111.html

Please refer to the document

Please refer to the document which will help you-

http://www.cisco.com/c/en/us/support/docs/wireless-mobility/wlan-security/115951-web-auth-wlc-guide-00.html

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