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chromebook will not connect

I have a client prepping chromebooks with a 3602I and 7500 flex-connext controller. When he pulls out his "batch" appx. 32 chromebooks, he may need to press connect to SSID 2 - 6 times before it connects. However his first "batch this morning he states did not have any isse connecting on first try. They are in a room with 2 APs and when they do connect I see them on both APs. they are using PSK's wpa2, I created an ssid with no security and it displayed the same behavior.

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