Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

Cisco 2500 Series Wireless Controller add AP's AIR-CAP702I-E-K9

Dear ALL

I have Cisco 2500 Series Wireless Controller and Access Point AIR-CAP702I-E-K9 not joining to controller. 

I's some one can help me? 

 

Join request received from an unsupported AP writing on controller

5 REPLIES
Community Member

Hi,702I requires the software

Hi,

702I requires the software 7.5 or 7.6 to join.

Are you running one of these codes?

 

Cheers,

Nour

Cisco Employee

Please check the

Please check the compatibility matrix:

Access Points
First Cisco Wireless Release Support
Last Cisco Wireless Release Support
First IOS XE Release Support
Last IOS XE Release Support

700 Series

AIR-CAP702I-x-K9

7.5.102.0

3.6.0E

 

http://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html

 

VIP Purple

HI Tahir,As other mentioned

HI Tahir,

As other mentioned you must have have 7.5 or higher version WLC to Join this AP.

Check this matrix:http://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html

If you have 7.5 or 7.6 version and still not joining then please paste the output of these commands:

 

From WLC. sh sysinfo

From AP: sh version

 

Regards

Dont forget to rate helpful posts

Community Member

hi  Can you give me a AP 7021

hi

  Can you give me a AP 7021 n of ios,I have an AP 7021 n system is broken, I need a thin AP version of this equipment. My email is zjdataa@126.com.

 

Thanks for you
 

VIP Purple

Hi,You dont need IOS fro AP.

Hi,

You dont need IOS for AP.

You just have to upgarde the image on WLC to 7.5.or 7.6.

If you have a valid smarnet contract then you can download from here:

http://software.cisco.com/download/release.html?mdfid=283848165&flowid=24841&softwareid=280926587&release=7.6.130.0&relind=AVAILABLE&rellifecycle=ED&reltype=latest

 

Regards

Dont forget to rate helpful posts

 

1013
Views
0
Helpful
5
Replies
CreatePlease to create content