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New Member

Cisco 3502 not joining WLC

Hello,

There are a total of 25 Cisco 3502 APs installed.  24 APs were discovered except for 1 AP.  I run SH CDP NE on the switch and the AP was discovered by the switch but it does not have an IP address.  On the output of the SH CDP NE DE, I noticed that on the AP that is not joining, the Platform is "cisco AIR-SAP3502E-E-K9" while the APs that joined the WLC, the Platform is "cisco AIR-CAP3502E-E-K9".  The software versions are also different but this could be because the WLC already upgraded the IOS when the APs joined.

Why is the Platform "SAP3502E" for the AP that did not join.

Attached is the output of the SH CDP NE DE.

Thanks,

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

Re: Cisco 3502 not joining WLC

That is autonomous. Search or that firmware image and it will tell you. You will have to convert that to lightweight.

Thanks,

Scott Fella

Sent from my iPhone

-Scott
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9 REPLIES
Hall of Fame Super Gold

Cisco 3502 not joining WLC

Can you please post the output to the following command:

1.  WLC:  sh sysinfo;

2.  WAP:  sh version

3.  WAP:  sh inventory

New Member

Cisco 3502 not joining WLC

Hi leolaohoo,

Is it possible that AIR-SAP3502E means that the AP is Autonomous?  If it is, can I use the "archive download command to upgrade to CAPWAP?

Regards,

Hall of Fame Super Silver

Cisco 3502 not joining WLC

AIR-CAP3502E is a lightweight image

AIR-AP3502E is an autonomous image

An autonomous image, you can use the archive download command.

You need to console into the AP and look at the output.  IIRC, there were some of the 3500's that were imaged with the mesh image and required you to add the mac address to the mac fiter in order for it to join, then you can change the mode.

-Scott
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New Member

Cisco 3502 not joining WLC

Hi Scott,

How would I know if the image installed in the AP is mesh?

See below is part of the SH CDP NE output of the AP not joining.

Device ID: ap

Entry address(es):

IP address: 10.0.0.1

Platform: cisco AIR-SAP3502E-E-K9   , Capabilities: Trans-Bridge IGMP

Interface: GigabitEthernet0/36, Port ID (outgoing port): GigabitEthernet0

Holdtime : 167 sec

Version :

Cisco IOS Software, C3500 Software (AP3G1-K9W7-M), Version 12.4(25d)JA, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2010 by Cisco Systems, Inc.

Compiled Thu 09-Dec-10 14:38 by prod_rel_team

advertisement version: 2

Duplex: full

Power drawn: 15.400 Watts

Power request id: 59946, Power management id: 2

Power request levels are:15400 14500 0 0 0

Management address(es):

Thanks,

Hall of Fame Super Silver

Re: Cisco 3502 not joining WLC

That is autonomous. Search or that firmware image and it will tell you. You will have to convert that to lightweight.

Thanks,

Scott Fella

Sent from my iPhone

-Scott
*** Please rate helpful posts ***
Hall of Fame Super Silver

Cisco 3502 not joining WLC

Here is a doc that will explain the filename naming convention.

https://supportforums.cisco.com/docs/DOC-19607

The other thing is that the autonomous and lightweight look different when you console into the ap while its booting up.  This is something you should really look at, because it expalins a lot when your ap doesn't join a wlc or if there is something wrong withthe ap.

-Scott
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New Member

Cisco 3502 not joining WLC

Hi Scott,

I'll be going to the site tomorrow and remove this AP so I could console to it.  I will be able to see if it is autonomous on the messages.

Thanks

Hall of Fame Super Silver

Cisco 3502 not joining WLC

If when the ap finally boots up and you can issue a config t, then its autonomous.

-Scott
*** Please rate helpful posts ***
New Member

Cisco 3502 not joining WLC

Hi Scott,

Thanks for the help.  Upgraded to Lighweight, AP joined the WLC.

Thanks

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