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Cisco Aironet 1100 series wireless access point software update!

Hi,

I have a wireless network using 2 cisco aironet 1100 series access points.

From time to time I have problems with connecting a device (Laptop,PC,)to the wireless network.There are onther wireless netwotk that operate around and might be using the same channel.Someone else created the wireless network and I do not know how to access it now to check the configurations on change something.

I cannot conncet my iPhone to the network and I beleive that a software update might solve the problem but I do not know how to do it and where to download it from.

1. How can I update the software and where from?

2.How can I ensure that thare are no interferences and conflicts?

3.How can I ensure that no onther wireless network around is using the same channel?

Thank you in advance.

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