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New Member

Cisco WLC 5508 HA Configuration Issue

Hi,

I am unable to make HA WLC as primary and secondary.

I have 2 wlc 5508 controller and making it as primary and secondary device.

one WLC as inbuilt 25 ap licence and another (Secondary) WLC have no licence

I have configure WLC in GUI as below

i have configured Mgmt port / redundant Mgmt port / Peer redundancy Mgmt port with same network address.

make one wlc as primary and another as a secondary

Connected both of wlc with RP (Redundancy Port).

Then enable SSO in both wlc,  it ask me to reboot the device and I done.

While reboting it was unable to search peer, find below detail.

Starting Licensing Services: License Request Failed :User failed to accept EULA

ok

Starting Redundancy: Starting Peer Search Timer of 120 seconds

Role Negotiation timeout. Didn't find Peer..

Role Negotiation timeout. Didn't find Peer..

Role Negotiation timeout. Didn't find Peer..

Imp Note :-- Earlier my 1 of wlc which am making secondary wlc was showing hostname like AIR-CT5508-HA-K9 then I found some issue in wlc so i make it as factory default and now automatically its name is  chenged to  AIR-CT5508-K9.

please help me...

8 REPLIES
VIP Purple

Re: Cisco WLC 5508 HA Configuration Issue

Hi

Do you have 2nd wlc with HA-SKU license or ????

If you dont have HA SKU license then you must have atleast 50 AP licence on 2nd WLC to convert it to Secondary.

Regards

New Member

Re: Cisco WLC 5508 HA Configuration Issue

Hi Sandeep,

I am checking licence status in 2nd WLC it showling result below.

(Cisco Controller) >show license status ?

(Cisco Controller) >show license status

This command is Not allowed on a HA-SKU Controller

(Cisco Controller) >

(Cisco Controller) >show license summary

This is a Controller with HA-SKU license.

The licenses has been inherited from the Primary Controller.

Any license on HA-SKU controller is disregarded.

How to check license ?

After doing HA activity i am unable to get GUI ..

VIP Purple

Re: Cisco WLC 5508 HA Configuration Issue

Means you have the controller with HA SKU licence, its ok.

Starting Licensing Services: License Request Failed :User failed to accept EULA
did you connected both WLC ?

as per this error:

Means you did not accept the licence:

If you are prompted to accept the end-user license agreement (EULA), read and accept the terms of the agreement.

Typically,  you are prompted to accept the EULA for evaluation, extension, and  rehost licenses. The EULA is also required for permanent licenses, but  it is accepted during license generation.

please follow this guide:

http://www.cisco.com/c/en/us/support/docs/wireless/5500-series-wireless-controllers/113681-high-availability-dg-00.html

Regards

Dont forget to rate helpful posts

New Member

Re: Cisco WLC 5508 HA Configuration Issue

I have made a mistake while writing note in my actual post instade of model number i have written host name.

correct is

Imp Note :-- Earlier my 1 of wlc which am making secondary wlc was showing Model no. AIR-CT5508-HA-K9


then I found some issue in wlc so i make it as factory default and now automatically its Model no.  chenged to 

AIR-CT5508-K9

.

New Member

Re: Cisco WLC 5508 HA Configuration Issue

Hi Sandeep,

Exact i ahve follow process which is shown in link and also my both wlc are connected to each other to Redencency port

Again I am making clear that I have 2 WLC one is AIR-CT5508-K9 and second one is AIR-CT5508-HA-K9.

while config secondary wlc, due to some issue I have done my secondary  wlc is factory default after come up it is showing model no.

So I am thinking that some thing has happen and its HA-SKU license has been removed,I am sending u licence detail.

If it is not their how i can get back HA-SKU license and install.

(Cisco Controller) >show license all

License Store: Primary License Storage

StoreIndex:  0  Feature: base                              Version: 1.0

        License Type: Permanent

        License State: Active, Not in Use

        License Count: Non-Counted

        License Priority: Medium

License Store: Evaluation License Storage

StoreIndex:  0  Feature: base-ap-count                     Version: 1.0

        License Type: Evaluation

        License State: Active, Not in Use, EULA not accepted

            Evaluation total period:  8 weeks  4 days

            Evaluation period left:  8 weeks  4 days

        License Count: 500 / 0 (Active/In-use)

        License Priority: None

(Cisco Controller) >show license status

                License Type Supported

        permanent  Non-expiring node locked license

        extension  Expiring node locked license

        evaluation Expiring non node locked license

                License Operation Supported

        install    Install license

        clear      Clear license

        annotate   Comment license

        save       Save license

        revoke     Revoke license

                Device status

        Device Credential type: DEVICE

        Device Credential Verification: PASS

        Rehost Type: DC_OR_IC

        CDK Version: 1.2.1 Build 0

VIP Purple

Re: Cisco WLC 5508 HA Configuration Issue

HI tarun,

If you facing issue with license then please raise a TAC case they will help you.

Just call them and let them know about licence rehost..or..

http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html

Regards

Dontr forget to rate helpful posts

New Member

Re: Cisco WLC 5508 HA Configuration Issue

Hi,

I have resolve this issue, Their is absoloutly no problam about EULA issue.

Just i did both of device in factoty default and while it is asking at starting all of information about abt mgmt ip etc ....

their I selected Enable HA mode an configured HA detail which I was asked at that level.

after reboot it becom HA device.

I mean to say if u r unable to configure HA, you can try factory default and continue at startup level and configure HA from their only.

VIP Purple

Re: Cisco WLC 5508 HA Configuration Issue

Hi Tarun,
my suggestion was depend on your ligs,,, what I can see was that EULA failure.

But it's good that you did again from scratch , that's otherway to resolve the problem.

Glad that finally you got it. Thanks for posting your resolution, it may help others.


Regards
Don't forget to rate helpful posts

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