using the mac-address, I manged to narrow it down to one particular access point where users are hoping in to and from on regular basis.
I did a basic site survey to confirm my findings, by roaming the site with my PC. I was able to connect to different access points with no loss of connectivity or in fact dropping packets (was running an extended ping to internet). so my theory still does not stand.
what I am doing next , is to turn off or remove the particular Hotspot and monitor.
I am not familiar with access 1130AG config, but is there a way to stop users from using a better a hot spot even when better signal is received ?
If your users tend to use their wireless devices (laptops?) in one particular area a lot; it could be that the area is at a threshold between two AP's. You can mitigate this by lowering the power level on one AP and raising it on the other (this will effectively 'move' that threshold away from where your users most commonly work).
Another option is to physically move one or more of your AP's in order to make one of the AP's a clear-cut better choice for your clients. Sometimes moving an AP only a few feet is all that's required.
Third; to answer your last question, you can discourage your users from constantly searching for a stronger signal, but it is not related to AP configuration. AP's do not dictate when a client roams. However, many client adapter utilites have a configurable setting for how aggressively the client will seek out a better signal. Check the documentation for your wireless client adapters to see if this setting is available. (Of course, this would mean changing the setting on each client; but it can be quite effective in solving the problem.)
One thing you acan do is try disabling the lower data rates, this should help with the roaming and shouldn't hurt, since you are limiting users from staying connected to an ap and having poor signal. I have seen this when there is a device causing interference between the user and the ap... like a microwave oven.